Why can’t I play MW2 on Xbox one even though I have the game?

Discus and support Why can’t I play MW2 on Xbox one even though I have the game? in XBoX Games and Apps to solve the problem; I have call of duty MW2 installed along with the multiplayer campaign etc. When trying to play the actual game it says I need to purchase the game even... Discussion in 'XBoX Games and Apps' started by Adam Sadler1, Jan 10, 2023.

  1. Adam Sadler1
    Adam Sadler1 Guest

    Why can’t I play MW2 on Xbox one even though I have the game?


    I have call of duty MW2 installed along with the multiplayer campaign etc. When trying to play the actual game it says I need to purchase the game even though I already have it installed? I can play war zone but that is it. Does anyone have any advice on how to get round this issue?

    :)
     
    Adam Sadler1, Jan 10, 2023
    #1
  2. DeniqL Win User

    Why can’t I play MW2 on Xbox one even though I have the game?

    Hi,Adam! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

    Can you check the status of your order here?

    https://account.microsoft.com/billing/orders

    If everything is right then your profile might be glitch and will need to have it cache deleted.

    Delete account Cache

    Remove Account:

    1. Press the Xbox button.

    2. Select System > Settings > Account > Remove accounts.

    3. Select the account that you want to remove, and then Remove.

    4. Close.

    Power Cycle:

    1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off.

    2. Wait for 5 minutes and then turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller.

    Add Account:

    1. Press the Xbox button.

    2. Select your gamerpic in the upper-left corner of the screen, move all the way down and select Add new.

    3. Enter the Email Address and the Password.

    4. Read the Microsoft Service Agreement and Privacy Statement, and then select I Accept.

    5. Follow the steps to configure your Sign-In & Security preferences to add your Microsoft account to your Xbox console again.

    After that, try to play the game again.
  3. DeniqL Win User

    Why can’t I play MW2 on Xbox one even though I have the game?

    I see, can you please try and clear your Mac address Adam?
  4. Adam Sadler1 Win User

    Why can’t I play MW2 on Xbox one even though I have the game?

    Hi,Adam! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

    Can you check the status of your order here?

    https://account.microsoft.com/billing/orders

    If everything is right then your profile might be glitch and will need to have it cache deleted.

    Delete account Cache

    Remove Account:
    1. Press the Xbox button.
    2. Select System > Settings > Account > Remove accounts.
    3. Select the account that you want to remove, and then Remove.
    4. Close.

    Power Cycle:
    1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off.

    2. Wait for 5 minutes and then turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller.

    Add Account:
    1. Press the Xbox button.
    2. Select your gamerpic in the upper-left corner of the screen, move all the way down and select Add new.
    3. Enter the Email Address and the Password.
    4. Read the Microsoft Service Agreement and Privacy Statement, and then select I Accept.
    5. Follow the steps to configure your Sign-In & Security preferences to add your Microsoft account to your Xbox console again.

    After that, try to play the game again.
    Hello this hasn’t worked.
  5. D4vid 360 Win User

    Fav Bleeding Edge Character?

    I have just played a few games but i liked the guitar one, can’t really say why though.
  6. Francia J. Win User

    Why can’t I play mw2

Thema:

Why can’t I play MW2 on Xbox one even though I have the game?

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