Why can't I play multiplayer on Minecraft even when I am 13?

Hello Bryceton,

Thank you for your contribution and welcome to Xbox Community. It's my pleasure to help.

I’m sorry you’re experiencing this issue. That error message pops up when you are signed in with a child account, so the adult Family Account owner will need to review and change your privacy settings to join multiplayer games or Realms.

If you are a minor, the parent account must be logged in to configure the settings for you.

1. Go to Xbox Privacy & Online Safety Page and sign in with the parent account.

https://www.xbox.com/en-GB/user/settings/privac...

2. Select the child’s account among the family members at the top.

3. Select Xbox Series X|S, Xbox One, and Windows 10 devices Online Safety.

4. Choose the following settings:

>>Set Join multiplayer games to allow.

>>Set Play with players outside of Xbox Live to allow if you want to be able to crossplay on other consoles.

>>Set Create and join clubs to allow to access to Realms Stories.

>>Set You can upload captures to Xbox Live to allow if you want to post screenshots on Realms Stories.

5. Click Submit and wait for the page to reload.

6. Restart Minecraft for the new settings to take effect in your game.

Game consoles also require a multiplayer subscription for online gaming.

Xbox Game Pass

Nintendo Switch Online

PlayStation Plus

I hope that helps. Let me know if you need more assistance. Thank you!

Greeting,

To verify if you are in a family group, please go to this link:

https://account.microsoft.com/family/home

If you are not yet in a family group, you will have to ask your parent to add you as a family member and your parent must be the family organizer.

Please see this for your reference:

https://support.microsoft.com/en-us/account-bil...

This is the page that keeps popping up.

Hi, Will! thank you for reaching out.

My name is AJ, I'm an Independent Advisor for the Xbox Community.

I'm sorry to hear you're experiencing issues playing Minecraft.

If you don't mind, I'd appreciate it if you answer the following questions:

- Are you able to play Minecraft as a single player?

- Do you currently have an active subscription to Xbox Live Gold or Xbox Game Pass Ultimate?

- Would you mind giving me a few examples of other games you can play online?

Thank you! I'll be looking forward to your reply.

Best regards.

Hello, Jomiloju D. I’m Arturo, and I’ll be glad to provide some assistance with your inquiry today.

However, I would like to ask if this inconvenience is happening on Xbox console or PC.