why can't I play call of duty cold war on this specific account

can you look into this personally

Hello Emikael, My name is David. I am an independent advisor, happy to help you today.

If you are experiencing problems playing Call of Duty: Black Ops Cold War with a specific account, while another account is working correctly, there could be several possible reasons for this. Here are some suggestions to fix the problem:

Check account information: Make sure the account you're experiencing issues with is associated with an active Xbox Live Gold subscription, if necessary to play the game. Also verify that the account is correctly configured and there are no restrictions or blocks.

Check game updates: Make sure Call of Duty: Black Ops Cold War is fully updated on the console or PC you're trying to play on. Game updates often fix problems and improve stability.

Restart your console or PC: Try restarting your console or PC and try signing in to the problematic account again. Sometimes this can resolve temporary issues or connection errors.

Check Internet connectivity: Make sure you have a stable and fast Internet connection. A poor connection may affect the ability to log into the game or experience issues while playing.

Clear the console or PC cache: Sometimes cache issues can cause difficulty playing. Try clearing the cache on your console or PC and restarting the game.

Check content restrictions: Some accounts may have content restrictions, such as age limitations or country restrictions. Check to see if there are active restrictions on the account you are experiencing problems with.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best regards.

Can I play the games (Call of Duty Cold War and Call of Duty Modern Warfare) on my Windows PC?

My bad I said I gifted myself Call of Duty Cold War but I didn’t say to were. The account is named BROSKYxEQUAN that’s the account I gave Cold War to.

At this stage just call of duty black ops Cold War and apex legends I also play call of duty modern warfare and it works fine