Why can't I navigate my Xbox Series X with TV remote?

Discus and support Why can't I navigate my Xbox Series X with TV remote? in XBoX on Windows to solve the problem; I have an Xbox Series X and a Vizio OLED55-H1 which has HDMI-CEC capabilities. When I go to the HDMI-CEC settings on my Xbox, I cannot find the option... Discussion in 'XBoX on Windows' started by GrantHensley, Nov 24, 2022.

  1. GrantHensley
    GrantHensley Guest

    Why can't I navigate my Xbox Series X with TV remote?


    I have an Xbox Series X and a Vizio OLED55-H1 which has HDMI-CEC capabilities. When I go to the HDMI-CEC settings on my Xbox, I cannot find the option "Use TV remote for console". I have enabled the HDMI-CEC function on my Xbox and TV and I can use the remote to turn the Xbox on, but cannot navigate with the remote. I am also able to navigate my PS4 Pro with my remote just fine.

    Is there a compatibility issue with Vizio TVs and Xbox?

    :)
     
    GrantHensley, Nov 24, 2022
    #1
  2. JosefLBohorquez Win User

    Why can't I navigate my Xbox Series X with TV remote?

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this GrantHensley

    As far as I know the remote navigation is compatible with any TV that supports HDMI-CEC

    We can try to isolate the issue a bit more. For this please try disabling the HDMI-CEC feature on both TV and Xbox

    Then power cycle your console:

    1. Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.

    2. Unplug the console's power cable from the console and from the power outlet. Wait 5 minutes.

    Important: Be sure to wait at least 5 minutes. This step resets the power supply.

    3. Plug the console power cable back in.

    4. Press the Xbox button on your console to turn it on.

    Once power cycled, turn on the feature on your TV and then on your Xbox and test if now works

    If maybe the issue persists try this:

    A. Can be a bit odd but connect your Xbox console to another HDMI port (or exchange the ports, I mean. Connect your Xbox to the HDMI port used by the PS4 and vice versa)

    B. Try leaving connected temporarily only the Xbox console and test again
  3. Michael Paillé Win User

    Controller suddenly stopped working. Lights up when plugged in, tried multiple cables. Does not show up under device manager.

    My controller stop working too series x , factory controller . Last night working and today my samsung tv remote control my xbox and the xbox controller no longuer view by the xbox , i use another controller from my other xbox seris s , and this controller work but not the one work last night , i try the little button to match xbox with but nothing , the controller do no longuer view on my xbox series x , can control de series s but can't be view or connect to the series x anymore
  4. An Xbox Dude Win User

    Xbox One Media Remote: is it redundant?

    The media remote makes it easier to navigate the OneGuide, rather than using a controller. I only use my cable box remote to launch my TV recordings.
  5. DOUBLE_D_ Win User

    how Xbox is polluting the planet.

    couldn’t they made the Xbox series x controller have a rechargeable battery built in like the ps5 and nintendo switch controller. Rechargeable tv remotes. Should be a thing.
  6. Just a Volunteer Win User

    My xbox series X I just got won't display a signal.

    ive done that, thats why i also stated that ive tried with different cables and different tvs
    Exactly why I mentioned the SOURCE button of each TV's remote control.

    Note For the Xbox Series X console, make sure to use the Ultra High Speed HDMI cable provided with the console. If you require a longer cable, make sure to purchase a certified Ultra High Speed HDMI cable that supports HDMI 2.1 features.

    Setup new Series X
Thema:

Why can't I navigate my Xbox Series X with TV remote?

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