Why can't I navigate my Xbox Series X with TV remote?

Discus and support Why can't I navigate my Xbox Series X with TV remote? in XBoX on Windows to solve the problem; I have an Xbox Series X and a Vizio OLED55-H1 which has HDMI-CEC capabilities. When I go to the HDMI-CEC settings on my Xbox, I cannot find the option... Discussion in 'XBoX on Windows' started by GrantHensley, Nov 24, 2022.

  1. GrantHensley
    GrantHensley Guest

    Why can't I navigate my Xbox Series X with TV remote?


    I have an Xbox Series X and a Vizio OLED55-H1 which has HDMI-CEC capabilities. When I go to the HDMI-CEC settings on my Xbox, I cannot find the option "Use TV remote for console". I have enabled the HDMI-CEC function on my Xbox and TV and I can use the remote to turn the Xbox on, but cannot navigate with the remote. I am also able to navigate my PS4 Pro with my remote just fine.

    Is there a compatibility issue with Vizio TVs and Xbox?

    :)
     
    GrantHensley, Nov 24, 2022
    #1
  2. JosefLBohorquez Win User

    Why can't I navigate my Xbox Series X with TV remote?

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this GrantHensley

    As far as I know the remote navigation is compatible with any TV that supports HDMI-CEC

    We can try to isolate the issue a bit more. For this please try disabling the HDMI-CEC feature on both TV and Xbox

    Then power cycle your console:

    1. Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.

    2. Unplug the console's power cable from the console and from the power outlet. Wait 5 minutes.

    Important: Be sure to wait at least 5 minutes. This step resets the power supply.

    3. Plug the console power cable back in.

    4. Press the Xbox button on your console to turn it on.

    Once power cycled, turn on the feature on your TV and then on your Xbox and test if now works

    If maybe the issue persists try this:

    A. Can be a bit odd but connect your Xbox console to another HDMI port (or exchange the ports, I mean. Connect your Xbox to the HDMI port used by the PS4 and vice versa)

    B. Try leaving connected temporarily only the Xbox console and test again
  3. H3PA80R Win User

    Sony Bravia For Xbox Series X

    I don´t see there any problems. The Xbox One X works great on a none 4K TV too. So why should it be any different with the Series X?
  4. Brenton Venables Win User

    One Guide - Freeview Sydney Australia - No info available

    I really think they (Microsoft) are dropping that OTA TV Guide (Option) due to the fact that the Xbox Series X has no HDMI In. So There will be no OTA TV option so they are phasing us out. Very disappointing!!
    I use the dvb-t usb tuner. Why would that be unsupported on series x?
  5. GHOST4853 Win User

    120hz Xbox one s problem

    Lgnano86/85, it’s a 4k tv that I got to use with the Xbox series x and I’m still waiting on the new Xbox. I’m just not sure why my Xbox becomes more blurry when I put it on 120hz mode
  6. mohamadhakimi1 Win User

    Xbox series x banned

    In iran finding xbox series x discs game is so hard and rarely you can find discs. The xbox 1 discs is alot. But series x discs u can't find. I don't know why?
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Why can't I navigate my Xbox Series X with TV remote?

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