Why can't I message

Discus and support Why can't I message in XBoX on Consoles to solve the problem; So, for the past few weeks i've been unable to message anyone that I know on my xbox account, that includes, voice messages, game clips, and regular... Discussion in 'XBoX on Consoles' started by Papa Rein 69, Jul 11, 2018.

  1. Papa Rein 69
    Papa Rein 69 Guest

    Why can't I message


    So, for the past few weeks i've been unable to message anyone that I know on my xbox account, that includes, voice messages, game clips, and regular messages. I haven't been banned for any type of reportable behavior, and I even tried removing my account
    from the xbox, restarting the xbox, then signing back in. Everytime I go over to my conversations tab, it comes up with a orange text reading "We can't get all of your messages right now. Check back later." While a loading circle is on the top right of the
    tab, nothing I have done so far has helped with this problem, so I would appreciate any type of help from a worker of xbox, or from someone of the community. Thank you for reading this post

    :)
     
    Papa Rein 69, Jul 11, 2018
    #1
  2. Matti22 Awesome
    Matti22 Awesome Guest
    Why can't I message?

    Its been 2 months and i still can't message on XBL i have no account bans at all what can i do?
     
    Matti22 Awesome, Jul 11, 2018
    #2
  3. Il Snow Il
    Il Snow Il Guest
    Why can't I send messages?

    I can't send messages to anyone after the latest update. I tried looking through my privacy setting but nothing was changed. Whenever I message someone on xbox one, it gives me a link saying that I have to change my security info but as soon as I change
    it, I still can't message anyone.
     
    Il Snow Il, Jul 11, 2018
    #3
  4. M3tal Daz3
    M3tal Daz3 Guest

    Why can't I message

    It might be that you just need to refresh your profile data. Try removing the account from the console, doing a hard restart, hold the power button for 10 seconds while the system is on, and then re-adding the account.
     
    M3tal Daz3, Jul 11, 2018
    #4
  5. Arminator
    Arminator Guest
    Arminator, Jul 12, 2018
    #5
  6. Papa Rein 69
    Papa Rein 69 Guest
    This is a little bit of an update on my situation, I figured out that it's not the account itself that works, but something else because, I added my second account on so that I could see wether it worked or not, and I was unable to send messages in that
    account as well, it said the same thing last time as I listed above, so I don't know if it's my internet (even though I have a Ethernet cable connecting it to my router), or it's just plainly my xbox. Thank you for the comments so far, I appreciate people
    trying to help.
     
    Papa Rein 69, Nov 3, 2018
    #6
  7. Arminator Win User

    Why can't I message

    Can you check the following:

    Sign in on the Xbox website on https://www.xbox.com

    Then click on your account picture and from the menu choose "Messages"

    Are you able to see and send messages on the Xbox.com website?
  8. Papa Rein 69 Win User

    Why can't I message

    This is a little bit of an update on my situation, I figured out that it's not the account itself that works, but something else because, I added my second account on so that I could see wether it worked or not, and I was unable to send messages in that
    account as well, it said the same thing last time as I listed above, so I don't know if it's my internet (even though I have a Ethernet cable connecting it to my router), or it's just plainly my xbox. Thank you for the comments so far, I appreciate people
    trying to help.
  9. M3tal Daz3 Win User

    Why can't I message

    It might be that you just need to refresh your profile data. Try removing the account from the console, doing a hard restart, hold the power button for 10 seconds while the system is on, and then re-adding the account.
  10. Ghost SFOD Win User

    Why I can't send messages ?

    So is it saying that when you press your home button and try to go to your messages you get an exclamation point within a triangle? If that's the case most the time it has been an Xbox services issue.

    Another thing could possibly be is that if there is another account on your Xbox that got communication banned then it sometimes will block your communications too. It is an issue no one can fix because no one can notify the XBLEPT because there is no way
    to contact them.
  11. Illusive Prime Win User

    Enforcement - Why Can't I Message?

    If all suspensions are expired, and you are therefore clear, try the following steps:

    1. Remove your account from the Xbox.
    2. Give your Xbox a power cycle.
    3. Add your account back into the Xbox.
    4. Attempt to use the social features now.
    It's my understanding that these step will correct this issue.
    I've come to the conclusion that there is a possibillity that this could be eaither a console or account ban for Communications, even though I have had no email from Xbox LIVE themselfs saying this. On my Xbox 360 I can message on my second account but not
    on this one. But when I use my second account on my Xbox One, it's the same thing, I can't message. I'm thinking of getting another Xbox One but I'm not sure if that would be a waste of money to find out if it's an account ban.
Thema:

Why can't I message

Loading...

  1. Why can't I message - Similar Threads - Why can't message

  2. I'm in the insider program why can't i try the new Xlcoud web interface?

    in XboX Insiders
    I'm in the insider program why can't i try the new Xlcoud web interface?: As far as i'm concerned i'm already subscribed to it and it still says i'm not in it when i click on the try hew new interface button on the cloud gaming website. And i the preview features...

  3. Why can't I log into my Xbox account? I'm trying to log in via the console - I cannot sign...

    in XBoX Accessibility
    Why can't I log into my Xbox account? I'm trying to log in via the console - I cannot sign...: First of all, I receive no error code or message It's odd that they state after your directed to this forum - We’re retiring the Xbox forums. It is no longer possible to create questions in the...

  4. Why can't I join or create group posts on a new Xbox?

    in XBoX Rewards & Social
    Why can't I join or create group posts on a new Xbox?: Hello, so I just got this Xbox and I'm trying to join group posts but every time I try it says unable to request. I've restarted it, checked my settings and made sure they were good, I did check...

  5. I just bought a Series X in app I can see messages but I can't type why?

    in XBoX Rewards & Social
    I just bought a Series X in app I can see messages but I can't type why?: For some reason I can click on the Xbox app and send photos in messages but I can't type a physical message. I click on it and nothing but I can select photos to send I'm getting frustrated as...

  6. Why can't people see my messages on The Hive Bedrock Minecraft?

    in XBoX Rewards & Social
    Why can't people see my messages on The Hive Bedrock Minecraft?: Recently I realized that I'm able to see other players messages while they aren't able to see mine. I'm not muted by The Hive and I also don't have any Xbox/Microsoft suspensions. I'm at 0/8...

  7. Why can't I see other people's messages on Minecraft Servers? (Bedrock)

    in XBoX Rewards & Social
    Why can't I see other people's messages on Minecraft Servers? (Bedrock): When I play Cubecraft and other Minecraft servers on Bedrock online I am not able to send messages to other players or see what others are saying. The only way I am able to see messages is if I...

  8. Why can't I unblock anyone,even if I send them a message they're still blocked it's really...

    in XBoX on Consoles
    Why can't I unblock anyone,even if I send them a message they're still blocked it's really...: Why can't I unblock anyone,even if I send them a message 0323c51a-d86d-4183-b2ce-ac3a9d4ce3ef

  9. Why can't I see messages or send them?

    in XBoX Rewards & Social
    Why can't I see messages or send them?: On Xbox app or on Xbox it won't let me see any of my messages and I can't send any either, a message at the top says in yellow text sorry couldn't retrieve your messages....

  10. Why can't I send or receive messages on my Xbox 360 recently I haven't even been suspended

    in XBoX Rewards & Social
    Why can't I send or receive messages on my Xbox 360 recently I haven't even been suspended: My gamertag is But I still can't send or receive messages I checked for suspensions and I had one or so I thought it was already expired so I waisted this person called Hans time (sorry Hans)...