Why can’t I make a new account on Xbox?

Youre able to make a new Xbox Liev account from a local account, so why can’t you merge them.

Thanks

the same.

maybe microsoft doesn't need new gamer anymore)

The error code you provided means there is a issue with connectivity if this has lasted longer then 2 or 3 days I would suggest contacting xbox directly if this is fresh then wait a day maybe 2 and it should sort itself out. Unfortunately xbox sometimes has issues they need to fix there end.

This email is brand new, only made it for Xbox account. Signed into my one but can’t sign into the other Xbox as it’s making me put a brand new gamer tag in

Thank you for this reply, Brad. Really glad you are monitoring this thread.

I understand your point about other developers implementing age restrictions as they see fit, but my point is that I am stuck now. I can’t change my son’s account to an adult account and I can’t create a new adult account without losing all his achievements
and in-game purchases like in Fortnite. Why can’t MS flip the switch at the backend and make him an adult?

Also error reporting is terrible when a child accounts gets blocked. When he tries to stream on Mixer on Xbox the error is “There has been an invalid HTTP request” (or something similar in English - we see the error in Dutch). This should be more clear.

Last thing: why is my son able to do Fortnite cross-play on Windows with the same Epic account and the same Microsoft account (as he uses for Xbox)? Makes no sense to me.

Thanks.