Why can’t I make a gamer tag without a hashtag even though the name isn’t taken?

Discus and support Why can’t I make a gamer tag without a hashtag even though the name isn’t taken? in XBoX Accessibility to solve the problem; So yesterday I tried to make a new gamer tag and it showed that there were no hashtags and when I purchased it it only changed my game gamer tag not... Discussion in 'XBoX Accessibility' started by MatthewMarczak, Nov 10, 2023.

  1. Why can’t I make a gamer tag without a hashtag even though the name isn’t taken?


    So yesterday I tried to make a new gamer tag and it showed that there were no hashtags and when I purchased it it only changed my game gamer tag not the main one. I’m frustrated because I thought that it would change the main gamer tag that everyone else sees but it didn’t. I’ve checked and no one else has the gamer tag that I’m trying to create, and whenever I try to do it, it always add a hashtag after, is there anything I can do to remove the hashtag?

    :)
     
    MatthewMarczak, Nov 10, 2023
    #1
  2. ngocphi Win User

    Why can’t I make a gamer tag without a hashtag even though the name isn’t taken?

    Also caps doesnt make a name different

    So if you see gamertag free it maybe under Gamertag or GAMEr tag.

    It would be considered taken hence the hashtag trigger

    You will have to accept the hashtag or change the spelling
  3. KindGryphon Win User

    Why can’t I make a gamer tag without a hashtag even though the name isn’t taken?

    So yesterday I tried to make a new gamer tag and it showed that there were no hashtags and when I purchased it it only changed my game gamer tag not the main one. I’m frustrated because I thought that it would change the main gamer tag that everyone else sees but it didn’t. I’ve checked and no one else has the gamer tag that I’m trying to create, and whenever I try to do it, it always add a hashtag after, is there anything I can do to remove the hashtag?
    If it has a hashtag then its definitely taken.

    Keep in mine the system doesnt recognize spaces as making a gamertag unique so gamertag and gamer tag for example would both be considered the same gamertag.

    If you search up the gamertag you want it won't show up in the results unless you type it in exactly as the person has it.
  4. Sodangidni Win User

    Why can’t I make a gamer tag without a hashtag even though the name isn’t taken?

    Hello, MatthewMarczak. I’m Arturo, and I’ll be glad to provide assistance with your inquiry today.

    I’m afraid to say, but if a suffix is being added when you try to change your gamertag, this means that the one without the suffix is not available.

    Currently, it is not possible to remove the suffix if the automated system is showing it.

    I know this is not the answer you were expecting, but I hope you can understand.

    Thanks for your time,

    Arturo.
  5. ngocphi Win User

    I just attempted to change my gamertag but was given the wrong tag. Can someone help me change it back? i do not want to pay the 10 dollars.

    Well regardless of if you pay or not you will get a random set of hashtag

    The reason for it is because its taken

    If you didn't want the hashtag you shouldn't have accepted

    It means someone already took it which 2 others have either use a different spelling and no spaces and caps doesnt make it different you MUST actually make it different and pay for it and watch to see if it gicea you a hashtag

    If you want a different one

    We could always go back to the old system where if the name is taken you just can't have it

    This is the reason for the hashtag since people wanted names already taken without respelling or waiting for expiry that may or may not come
  6. Derpcrawler Win User

    Gamertag

    Xbox ignores spaces when it comes to unique gamertags. For example, my gamer tag is . If someone would try to make Derp Crawler in older days it would tell them that gamertag is taken, now it just gives them numbers after.

    The guy who has the tag without spaces is original name that's why he doesn't have hashtag and numbers after.

    It's because in their databases Microsoft stores Gamertags without spaces. Like Major Nelson is stored as MajorNelson.

    If you want to have unique gamertag without suffix, you need to come up with one. On Gamertag change screen it tells you if Gamertag is unique or not.

    You can read about this in new Gamertag FAQ: https://support.xbox.com/help/account-profile/profile/gamertag-update-faq
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Why can’t I make a gamer tag without a hashtag even though the name isn’t taken?

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