Why cant I link my Microsoft account to my playstaion minecraft?

Hi Anderson. I have never played minecraft on my playstation ever and have never linked an account so I am very confused on how a Microsoft account could already be linked if I only just bought the game.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

This error message typically occurs when your Microsoft account is already linked to another PlayStation account. To link it to your current PlayStation account, you'll need to unlink the Microsoft account from the previous PlayStation account.

This is getting very frustrating. I have never bought minecraft on my playstation ever, only on my xbox and I cant even sign in on my playstation.

hope you have a good night

Unfortunately, the Microsoft account only has linked social network accounts, game accounts such as ubsoft, epic games, psn, are done in reverse, that is, the platform account is linked to the microsoft account, and microsoft does not have access accounts owned by other companies.

In your case, only Playtstation can help in this process since Microsoft does not have access to either the process or the information.