Why can’t I join unofficial or official servers on ark ascended?

Ok Harry, thank you!

I am sorry the troubleshooting didn't fix the issue.

Please, let me know if it works with their help.

We already tried a new DNS, reset the console, and tried a different connection, but nothing worked.

This is strange.

You can try to clear your console MAC address.

Let's hope this fixes the issue:

Press the Xbox button to open the guide.

Select Profile & system, then Settings.

In the General tab, select Network settings > Advanced settings > Alternate MAC address > Clear.

Restart your console. Press and hold the Xbox button in the center of your controller to open the Power Center.

Select Restart console and then select Restart.

(If the console appears to be frozen, press and hold the Xbox button on the console for 10 seconds, until the console turns off. After the console shuts down, touch the Xbox button on the console again to restart.)

Sign in to your console

Hi Rodrigo, I connected my Xbox to my hotspot like you asked and it just did the same thing and stayed on the joining server screen.

I don’t know why this is happening.

Do I need to get someone to come and check it out or can you find other ways to fix it?

Please, if you know how to do it, make a Wi-Fi hotspot router on your phone and connect to it.

That way we can isolate the issue, by testing another internet connection, using your mobile data plan.

Sorry Rodrigo, that didn’t work either.

I really don’t know why this isn’t working.

What else can I do?



It’s been like this for like 3 hours.