Why can't I find my recent game clips on XBOX app?

Hi Jane, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Have you tried to log into the https://onedrive.live.com/ website?

Also, on your computer, you can access the folder at C:\Users\your-user-name\OneDrive\Pictures\Xbox Screenshots

Let me know if it works!

Hi I'm very frustrated with this as well! I've recently over the past week been recording hundreds of video clips (Microsoft limits the clips to 4min 1080p on my xbox one s internal 1tb hd and again why?) only to find that all of the clips are gone beyond 1day ago recordings. These clips were recorded to my internal hd and not uploaded to live. I was recording them for myself to be used on my xbox hd and they have been deleted without warning. Why? After some digging I've heard the video has to be viewed to be saved, again why? So my question is how do I know if a game clip is tagged as viewed if I don't see an eye icon on the clip? Do my own views of the clip not count? This is poor software development and I expect better of people operating in 2023. As has been said there should be an option for the auto deletion of game clips if at all. I mean really if someone can't manage their own hd space use maybe they should find another hobby that requires less thought...

The xbox console companion app recently shutdown and I am unable to acess my game clips anymore unless i use my phone to downlaod then transfer to my computer I was wondering if there was anyway to access clips from computer

Hello there!

Regarding your explanation, If you are trying to find those screenshots then please follow the steps on this link:

Share game clips and screenshots | Xbox Support

I'm having the same problem on the One S. First i thought of giving it some memory space and deleted one clip. The clip would not delete. today it shows up as a thumbnail-less clip that can't be played. I can't upload any videos, the xbox tells me it's uploading
and it tells me the clip has been uploaded to live, but when i check theres nothing there. On the mobile App I get the notification that a clip has been uploaded and I can view the clip on my phone, but if I try to share or save the clip it says a problem
occurred. As soon as I leave the clip page, it disappears from the captures tab on the app. The clip I deleted on my xbox doesn't show up on my Mobile App, thats a good thing.