Why cant i download Games on my pc through the xbox app?!

Hello Oliverojf how are you?
My name is Ezequiel I'm an Independent Consultant. Unfortunately, this type of problem is new, I don't know how you can solve it, I suggest you wait a while for the Xbox technical team to come up with a solution so that we can help you solve your problem, if Someone already has the solution will answer you here on the forum.

I have the same problem. Where did you purchase it? I bought the game package on my Xbox back in 2015, so I cant see it in the Xbox PC app, but I can download it through the store. Still cant play it on the PC, which I could a year ago.

he downloaded it on his PC the game that is and now he cant find any code or anything. he went through the Xbox App to look.

yeah did it, nothing changed and i'm not reinstalling windows again nothing has changed on my pc since i last played games on the xbox app and never had issues before now i cant open already downloaded ones and some apps i cant even download

I originally got it through the EA Access on Xbox which has been renamed EA Play. My Xbox account is linked to my EA account on the EA app just fine. I believe I have it regardless of Xbox Game Pass since I do not have Game Pass. My problem is that on the Xbox console I can download the EA play apps but on the same account on the Xbox PC app I cannot download EA Play apps. I have been trying to get Star Wars Battlefront II which can be found on the Xbox App, which then tells me I have to have EA Play to download, which as previously explained I pay a subscription for and am able to use on my Xbox console. I am just confused as to why my EA Play works on the console but not the PC through the Xbox App on the same account.

Thanks for the quick response George,

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