Why cant I delete or upload my clips on to my Xbox network

Hi,Marquis ! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

Just as a heads up, we are currently receiving multiple reports regarding this particular suscription issue, however, no official announcements have been made by Microsoft .In the meantime we can just perform troubleshooting steps.

Let´s first try a simple power cycle

Power Cycle:

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off.

2.Unplug your console

3. Wait for 5 minutes, then plug and turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller.

If that does not work try changing your DNS manually

Open the guide by pressing the Xbox button on your controller.

Select Profile & system > Settings > General > Network settings.

Select Advanced settings from the Network screen options.

Select DNS settings.

Select Manual.

Enter 8.8.8.8

thanks again for your guidance

Hi,
I'm shella and would be glad to help you out.

Please note that there have been several reports regarding the same issue since yesterday but since there hasn't been an official announcement from Microsoft as regards this issue, you can try the following troubleshooting steps.

" 1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.
2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.
3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.
4. If you are using a router, plug in the router and wait for all the lights to return to their normal state."

I would be here incase you need more assistance.

Shella

My clips have been uploaded to the xbox network and then I deleted them and I can't see them so I'm trying to find a way to get it back.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

According to Xbox support:

"Any game clip or screenshot uploaded to the Xbox network that gets no views in 30 days will be deleted. Viewing it yourself counts as a view and saves a capture from deletion."

It would be best to view your clips, also, for game clips that aren't uploaded to the Xbox network if ever you reset your console they will be removed or deleted as well so make sure to upload them to the Xbox network.

Make sure to check this link, Karlton: https://support.xbox.com/en-US/help/games-apps/...