Why can't I copy a game to my external drive

Hello Tray S! I'm Kris and I'd be happy to help you with your question.

Sorry to hear you are having issues. Do you get any error messages? Is it only this game that won't move?

Hi, XBF-Spartan.

I'm having a similar issue with reinstalling a game I own, Cuphead, on my original XB1's internal storage. My error code reads as: 0xd05e0115. I try to launch Cuphead and get the error code 0x80070570. This has never happened to me before and I purchased the game back in 2020. Besides updates to the game, I haven't had any issues with launching the game.

Since I copied over the title to an external drive awhile ago, figured that copying over the game would resolve the issue. But I get the "0xd05e0115" code instead and the XB1 refuses to copy over the game. Launching Cuphead from my external drive works fine. But this doesn't explain why I can't simply copy over Cuphead if the version that was installed on my console's internal drive was "corrupted." This might stem from a recent console update that I downloaded recently.

Sorry for the late response. Been pretty busy, also not used my xbox much recently so I'm not 100% sure if this is still happening.

As far as I'm aware I didn't elect to copy instead of move, and my issue is not about there being a copy of the games before hand. But new games that I've downloaded/installed since having the external drive have downloaded twice once on the external drive
and once again on the internal drive.

I couldn't imagine that being expected behaviour and if it is, why?

Why are you copying the game over instead of moving it to the external drive? That way you don't have to delete it after you moved it.

And maybe you accidentally already moved it, and deleted it from the external drive when it was already moved (deleted) from the internal drive.

I deleted most of my games, downloaded and copied...

So most games I can copy from external to internal, but from internal to external doesn't work well, especially wolfenstein and cod don't copy to external. Also my car packs from forza don't copy either way.

Big pain in the bud to try to get all stuff exactly on the external drive, Microsoft please fix it!