Why can’t I change my Xbox gamer picture?

It's an issue with the servers.

Why would you restrict a certain feature of xbox to maintain moderation? This isn’t smart upon microsoft to block changing a profile picture to reduce what? Diversity? Like [mod removed], if i want to change my profile picture to a custom image i can’t
because a virus is making xbox more used than ever right now. Like jesus its like saying you can play all the mature games you want, you can look at all the gamepass games that have blood in it but you can’t change your profile pic. If xbox doesn’t get their
feet out of their ears then this is going to be a massive problem for alot of gamers.

[quote user="thiennguyen8199"]

hello there

doesnt your personal picture and gamerpic pretty much the same thing? so when changing it shouldnt it also change too?

[/quote]

That's what I'm trying to figure out, why my personal picture doesn't change when I change my gamer picture. I read somewhere that your personal picture was visible to yourself and friends only and your gamer picture was what showed up to all others (obviously
if they are the same picture, everybody sees the same thing). My dilemma is that when I go to change my gamer picture, I have to then repeat it for my personal picture (right below the gamer picture option on your profile in dashboard). For most people, changing
your gamer picture automatically changes your personal picture, but not for me... and I'd like to know how to fix that.

I can’t change my profile picture. Fix it

Maybe the Gamer Picture(s) aren't up to date to work with the current software.. Dunno why, it should, it's just pictures.

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I'm going to change my gamer picture soon because it's kinda getting bored with this one already.