why cant I change my profile picture?

Discus and support why cant I change my profile picture? in XBoX Accessibility to solve the problem; When I try to change my Xbox profile picture to a custom image via mobile Xbox app, the picture never updates to my profile. this has been an issue... Discussion in 'XBoX Accessibility' started by YeaItsTiny, Jun 6, 2023.

  1. YeaItsTiny
    YeaItsTiny Guest

    why cant I change my profile picture?


    When I try to change my Xbox profile picture to a custom image via mobile Xbox app, the picture never updates to my profile. this has been an issue since I made my account two(ish) months ago and I'm positive that the images are appropriate. ,

    :)
     
    YeaItsTiny, Jun 6, 2023
    #1
  2. YeaItsTiny Win User

    why cant I change my profile picture?

    I've tried around 12 times with multiple different pictures over the last 2 months, and not one of them has worked. Again, none of the images are bad unless Microsoft really hates cats.
  3. Rolepl4y Guy Win User

    why cant I change my profile picture?

    Hey Yealts,

    .Everytime you update your Xbox pfp whether it's via console or PC and mobile Xbox app, the picture gets uploaded and then checked by staff, if it's appropriate it doesn't take long for it to show up, I suggest you either try again with a new appropriate picture and wait or you can contact live support for more options or info...

    .Support Page: https://support.xbox.com/en-US/contact-us

    .Learn More About Imagery And Online Safety:

    https://support.xbox.com/en-US/help...ent/protecting-players-from-offensive-imagery

    If this helped you in any way please rate yes or no Below and thank you ✌🏻♥️

    Brian O.
  4. Rolepl4y Guy Win User

    why cant I change my profile picture?

    Okay so the best thing to do is to contact support and tell them about this issue and maybe they'll give you more options, also I recognize your gt message me on xbox my gt is the same, have a good day or night ✨
  5. ThisGameIsSucky Win User

    why cant i change profile picture?

    Another point of contention could be your account may have Xbox Live Social privileges suspended on it because of previous enforcement actions on your account. If one exists that could be prohibiting your ability to upload a custom gamerpic, then it would
    appear there. Keep in mind this may just be one possibility for your issue and may not be the actual problem.

    http://enforcement.xbox.com
  6. FirstSelvinB7 Win User

    why cant i change profile picture?

    You can change your xbox avatar on your xbox by using the xbox app in the playstore or appstore you may also connect a usb to your xbox an go to multimedia and selct your usb select your image and selct set as xbox avatar .If you have your online options
    as a kid you may not change it to custom pictures
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why cant I change my profile picture?

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