Why can't I change my privacy and network security settings

Discus and support Why can't I change my privacy and network security settings in XBoX Accessibility to solve the problem; It says that I am using a childs account in a microsoft family while I am not in a microsoft family. That's why I can not change my privacy settings.... Discussion in 'XBoX Accessibility' started by Topi Hintikka, Mar 25, 2023.

  1. Topi Hintikka
    Topi Hintikka Guest

    Why can't I change my privacy and network security settings


    It says that I am using a childs account in a microsoft family while I am not in a microsoft family. That's why I can not change my privacy settings. Also it instructs me into like 5 different directions of how to fix the problem but then those 5 directions give me each another 5 directions and I've gone through literally everything and nothing works.

    :)
     
    Topi Hintikka, Mar 25, 2023
    #1
  2. Belle B Win User

    Why can't I change my privacy and network security settings

    Hi Topi my name is Belle. I'd love to help!

    Sorry to hear about that, however, it's possible that you're under a child or teen account which is why you needed to be in a family group. Please know that at Microsoft, they are very thorough when it comes to a child/teen account to ensure that the community is fun and safe for everyone.

    Child/Teen accounts are classified as:

    -Young child: Anyone under the age of 8

    -Child: Ages 8 through 12

    -Teen: Ages 13 through 17 (or 19 in South Korea)

    In this case, you need to ask either of your parents or guardian to create a family group for you by signing in at https://account.microsoft.com/ using their own account (or create a Microsoft account if they don't have any) and add you as a "Member" so your parent or guardian can configure your privacy settings when they sign in here: https://account.xbox.com/settings

    For your reference, you can check it here: https://support.xbox.com/en-US/help/family-onli...
  3. Artem Kukharchuk Win User

    Family group glitch

    I was redirected to "why can't i change my privacy settings?" Page instead of settings.
  4. EarMoan Win User

    Halo Infinite won't let me play multiplayer. " Multiplayer access required"

    Oh, no it doesn't.

    It comes up with. Why can't I change my privacy settings?

    Not sure why.
  5. Geri M. Win User

    Why can't I change my privacy settings?

    Hi Xavier P._925,

    Welcome to the Xbox Community Forum. We appreciate you for sharing your concern with us and hope you are doing well today.



    We understand that you are trying to inform yourself about the privilege of the Minecraft subscriber.

    Herea are some articles that may help you get some ideas on your concerns.

    For issues with playing multiplayer games online may occur if your account's privacy and online safety settings are blocked. To resolve your concern, log in to this link and follow the steps below:

    1. Go to the Xbox One/Windows 10 Online Safety tab.
    2. Set Join multiplayer games to Allow.
    3. You can also change other settings before clicking the Save button.
    4. Play Minecraft again.
    Note For the Child accounts, only the Parent accounts can manage their privacy and online safety settings.



    We hope it worked out well for you. If not, please reply back to this forum to let us know.

    We will be glad to follow up and help you.



    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
  6. Geri M. Win User

    Why can't I change my privacy settings?

    Hello Xavier P._925



    We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)


    [​IMG]


    Thank you for your understanding.



    Kind regards,



    Xbox Forum Moderator

    Microsoft Community
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Why can't I change my privacy and network security settings

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