why cant i change my gamerpic to a custom picture?

Discus and support why cant i change my gamerpic to a custom picture? in XBoX Accessibility to solve the problem; I've tried over the Xbox console companion app, and I've tried over the internet to change but nothing works. the internet way doesn't have that option... Discussion in 'XBoX Accessibility' started by xCS187x, Nov 17, 2022.

  1. xCS187x
    xCS187x Guest

    why cant i change my gamerpic to a custom picture?


    I've tried over the Xbox console companion app, and I've tried over the internet to change but nothing works. the internet way doesn't have that option and the app continues to tell me that something went wrong and try in a bit. that's been for three days.

    :)
     
    xCS187x, Nov 17, 2022
    #1
  2. Daft Badger Win User

    Won’t let me change my Xbox profile picture...

    There's a sticky thread at the top of the page HERE explaining why custom gamerpics have been disabled for the time
    being.
  3. Smwutches Win User

    Profile pic/ Xbox

  4. JosefLBohorquez Win User

    why cant i change my gamerpic to a custom picture?

    May I know if you tried using the Xbox mobile app for this purpose?
    Just to see if there you can use the custom picture.

    Also and just to confirm, if you try using a different picture the same happens? Or you tried only with the same picture?
  5. JosefLBohorquez Win User

    why cant i change my gamerpic to a custom picture?

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this XCS187X

    Just to confirm, do you not have an active enforcement action / suspension in your account?

    https://enforcement.xbox.com/

    If that’s not the case, may I know if you tried using the Xbox mobile app for this purpose?
    Just to see if there you can use the custom picture.

    Also and just to confirm, if you try using a different picture the same happens? Or you tried only with the same picture?
  6. xCS187x Win User

    why cant i change my gamerpic to a custom picture?

    Yes I have tried over the app on the computer and multiple devices and is gives me the same answer something went wrong try in a bit
Thema:

why cant i change my gamerpic to a custom picture?

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