Why can't I change any of my privacy settings?

Hello Kobi Thomas,



We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a discussion (microsoft.com), as we will not be monitoring this thread going forward.

Thank you for understanding.

Regards,



Microsoft Community Moderator

We understand that you are having trouble changing your privacy settings on your account because it says that it is a child account in a family group, even though you are not in a family group. I apologize for any inconvenience this may have caused you.



To resolve this issue, you will need to remove yourself from the family group. Here are the steps to do so:



1. Go to account.microsoft.com and sign in with your Microsoft account.



2. Click on the "Family" tab.



3. If you see a message that says "You're not in a family yet," then you can skip to step 6.



4. If you see a family group listed, click on it.



5. Click on "Remove from family" at the bottom of the page.



6. Once you have confirmed that you want to leave the family group, you should be able to change your privacy settings without any issues.



NOTE: An organizer in an Xbox family group can manage settings for members who are in the family group. Kids can only see (and not manage) their own settings.

Learn more: Manage Xbox online safety and privacy settings | Xbox Support

Thank you,

Microsoft Community Moderator

I was redirected to "why can't i change my privacy settings?" Page instead of settings.

Oh, no it doesn't.

It comes up with. Why can't I change my privacy settings?

Not sure why.

Hi Xavier P._925,

Welcome to the Xbox Community Forum. We appreciate you for sharing your concern with us and hope you are doing well today.



We understand that you are trying to inform yourself about the privilege of the Minecraft subscriber.

Herea are some articles that may help you get some ideas on your concerns.

• Minecraft | Xbox Support
  
• https://aka.ms/Minecraft-Support
  
• Why can’t I change my privacy settings? | Xbox Support
  
• Minecraft: Java & Bedrock Edition for PC FAQ – Home
  

For issues with playing multiplayer games online may occur if your account's privacy and online safety settings are blocked. To resolve your concern, log in to this link and follow the steps below:

1. Go to the Xbox One/Windows 10 Online Safety tab.
   
2. Set Join multiplayer games to Allow.
   
3. You can also change other settings before clicking the Save button.
   
4. Play Minecraft again.
   

Note For the Child accounts, only the Parent accounts can manage their privacy and online safety settings.



We hope it worked out well for you. If not, please reply back to this forum to let us know.

We will be glad to follow up and help you.



Sincerely,



Xbox Forum Moderator

Microsoft Community