Why can’t I buy a game on a child’s account even though I’m not a child anymore?

Hello, first it's a pleasure to be able to help you today.

My name is Georges C. Welcome to the community.

Hello Elle, If your Microsoft account is still in a family account and set up with restrictions, you should ask the family organizer so they can remove your account from the family.

Hi,

I’m not using a child’s account no, I’ve looked on the link and can’t see anything relating to parental controls?

How am I able to do that for a child’s account? When I click the buy as gift it tells me I’m not allowed.

Translation

Child account

Guys for some reason my Xbox live account is like a child and they never activated family option with me.

I wanted to know how do I take this child mode even though I don't have the console.

Reply

Hi there

Child accounts are roughly set by region and Date of birth of the account holder and stuff like that.

Hello,



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