Why can't anyone help but several people have the same issues???

Discus and support Why can't anyone help but several people have the same issues??? in XBoX Accessibility to solve the problem; So I see that several people have had the same issues with several different games but just on their own profile is the only one having the issue well... Discussion in 'XBoX Accessibility' started by DAEMIANARGOLLA6, Dec 7, 2022.

  1. DAEMIANARGOLLA6
    DAEMIANARGOLLA6 Guest

    Why can't anyone help but several people have the same issues???


    So I see that several people have had the same issues with several different games but just on their own profile is the only one having the issue well I'm having the same issue with rocket league and I only had it happen after being booted off of rocket after a guy told me he was booting me so please tell me after several updates and my daughter and wife play just fine on their accounts but anytime I try to play it either boots me online or just freezes on the main menu or during the loading duration for the game, I have reset my xbox, deleted all my data did a factory reset and even co tasted epic about the issue and nobody can find a problem even though there definitely is one here if I'm not the only ly one experiencing these issues and it's not even the same games

    :)
     
    DAEMIANARGOLLA6, Dec 7, 2022
    #1
  2. Kathy A. Win User

    Why can't anyone help but several people have the same issues???

    Good day!



    We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)


    [​IMG]




    Thank you for your understanding.


    Respectfully,



    Microsoft Moderator
  3. Kathy A. Win User

    Why can't anyone help but several people have the same issues???

    Hello DAEMIANARGOLLA6,

    Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

    Thanks for posting bringing this concern to our attention. We understand that you and other players of Rocket League is having the same issue and is looking for help/. We know how important it is for you to play back because in your family only you are the only one experiencing this issue and other people are reporting this too. So, let us check on this together so you will get back to gaming.

    Based on your description, the game freezes on the main menu of the game or booted you online. To have a better understanding, we would like to further isolate your concern and we will ask for more questions about this.

    1. Is this the only game you experience this issue with?
    2. May we ask for screenshot of the error message or code you notice prompted in your screen. Please conceal any personal information.
    3. When did this issue started?
    4. Are we playing on Xbox Console? What specifically the version of the Console?
    5. Have you reported this issue to the game support?
    For reference, you may check this link: Why does Rocket League freeze when I start? - Rocket League Support (epicgames.com)

    We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
  4. kiwi bros123 Win User

    JOIN GAME, greyed out (broken service, even though we PAY to have competent programmers)

    SAME ISSUE, can't get into Ark Unofficial server, why are the people from xbox not helping with an obvious problem!!!!
  5. StagedCoronet99 Win User

    Your console can't connect to Xbox Live-80151901

    I am having the same problem as the above people I need help and can't get anyone to help
  6. Fubski Win User

    Anyone having same issues ?

    For this case, I highly recommend that you contact the UBISOFT support via: support.ubi.com.
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Why can't anyone help but several people have the same issues???

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