Why can`t I input my age on a game download?

Discus and support Why can`t I input my age on a game download? in XBoX Games and Apps to solve the problem; I have downloaded Billionaire casino game but on the screen for confirming my age the drop down menu only has the options of , or 3. It won`t let me... Discussion in 'XBoX Games and Apps' started by Gordon Maxwell, Aug 20, 2022.

  1. Gordon Maxwell
    Gordon Maxwell Guest

    Why can`t I input my age on a game download?


    I have downloaded Billionaire casino game but on the screen for confirming my age the drop down menu only has the options of , or 3. It won`t let me overtype my age. If I hit the submit button it tells me i am not old enough to play this game. How do I get round this? Thanks

    :)
     
    Gordon Maxwell, Aug 20, 2022
    #1
  2. Kathy A. Win User

    Why can`t I input my age on a game download?

    Hello Gordon Maxwell,

    We have not heard anything from you since our last reply. Please do not hesitate to create a new thread if you have new concerns. We hope that we have answered the issue you reported to us. We personally understand that finding time to work on this matter can be a little difficult to manage. Thus, we would like to let you know how much we appreciate your patience and most importantly the time you have dedicated to post here in Xbox Forums.

    Regards,

  3. Kathy A. Win User

    Why can`t I input my age on a game download?

    Hello Gordon Maxwell,

    Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

    We understand that you wanted to play Billionaire casino game and is unable to because it won't take your age. Let us check on this together and sort this out in timely manner.

    May we ask for a screenshot of the issue? It is odd if the game would not allow you to play if you enter 2 digit age on the game.

    Also, may we ask where did you install this game from? Is it through Xbox app or Microsoft Store?

    If your concern is by design of the game developer then you might need to contact the game developer for your issue.

    We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
  4. Kathy A. Win User

    Why can`t I input my age on a game download?

    Hello Gordon Maxwell,

    We have noticed that you have not responded to our last message. We would like to know whether the issue you have raised with us is still ongoing. If yes, please let us know so that we can continue our conversation.

    Regards,

  5. Cheapy1988 Win User

    Dragon age origins not in english

    I live in Belgium, and I can download all the other games in english, why dragon age not then? is it's microsoft's or EA's fault?
  6. Freakorama1 Win User

    STILL no option to promote child account.

    And if anything, WHY would I make my birth date younger?

    If anything I'd have made my age higher to bypass all this eventual bullsh*t.
Thema:

Why can`t I input my age on a game download?

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