Why can not I claim my rewards credits?

Discus and support Why can not I claim my rewards credits? in XBoX Rewards & Social to solve the problem; I want to receive my credits rewards but I do not see the button to receive them, what do I do? b69918bc-e8e1-4ec6-82d1-fe165750698f Discussion in 'XBoX Rewards & Social' started by nelcraft37, May 12, 2018.

  1. nelcraft37
    nelcraft37 Guest

    Why can not I claim my rewards credits?


    I want to receive my credits rewards but I do not see the button to receive them, what do I do?

    :)
     
    nelcraft37, May 12, 2018
    #1
  2. BOWJangles
    BOWJangles Guest
    Why Can`t I claim my rewards

    Fill up the meter to trigger your next deposit. Once you've reached at least 5,000 Credits, we'll convert them to your local currency and deposit them into your Microsoft account around the 15th and 30th of every month. Tired of waiting? If you've got at
    least 1,000 Credits pending, you can make an early deposit request for the date shown below.

    You have 12,700 Credits

    5,000 Credits

    why cant i claim my rewards
     
    BOWJangles, May 12, 2018
    #2
  3. Mister Maka
    Mister Maka Guest
    Why Can`t I claim my rewards

    Hey there TectonicNeptune!

    Sorry to hear you're having trouble with your Xbox Live Rewards! For issues and questions on the Reward program, lets get you over to the

    Xbox Live Rewards Forums     where the right team can look into this.
     
    Mister Maka, May 12, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Why can not I claim my rewards credits?

    It depends on how many credits you have. The equest deposit button is only available if you have at least 1,000 credits pending but less than 5,000

    It's just so you can have credits deposited before needing to have 5,000 pending first. Once you reach 5,000, they are automatically scheduled to be deposited by the following 15th or 30th of the month so there is no longer a need to request one.
     
    Smwutches, May 12, 2018
    #4
  5. Matodion 1st
    Matodion 1st Guest
    same here, 15000 credits and no button to receive them wtf!
     
    Matodion 1st, Nov 3, 2018
    #5
  6. Smwutches Win User

    Why can not I claim my rewards credits?

    It depends on how many credits you have. The equest deposit button is only available if you have at least 1,000 credits pending but less than 5,000

    It's just so you can have credits deposited before needing to have 5,000 pending first. Once you reach 5,000, they are automatically scheduled to be deposited by the following 15th or 30th of the month so there is no longer a need to request one.
  7. Matodion 1st Win User

    Why can not I claim my rewards credits?

    same here, 15000 credits and no button to receive them wtf!
  8. Mister Maka Win User

    Why Can`t I claim my rewards

    Hey there TectonicNeptune!

    Sorry to hear you're having trouble with your Xbox Live Rewards! For issues and questions on the Reward program, lets get you over to the

    Xbox Live Rewards Forums     where the right team can look into this.
  9. TheOtherBarber Win User

    10,000 Reward Credits error

    I just got the same error again while claiming 5,000 Reward Credits.
  10. XBLRewards8 Win User

    Rewards claim - Credits

    Hello FinalD,

    Apologies for the inconvenience. Due to a large amount of users claiming prizes at the same time, you may have seen an error message as a result. Our web tam is currently working on resolving this issue. We hope to have this issue resolved shortly.
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Why can not I claim my rewards credits?

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