Why can I not sign in my account from the settings as it is asking me to verify another email.

Discus and support Why can I not sign in my account from the settings as it is asking me to verify another email. in XBoX Accessibility to solve the problem; So I can login in with the same email I am using since I was forced to create one but the one on my laptop when I go into the settings trying to update... Discussion in 'XBoX Accessibility' started by Vincent Rulloda1, Jul 22, 2023.

  1. Why can I not sign in my account from the settings as it is asking me to verify another email.


    So I can login in with the same email I am using since I was forced to create one but the one on my laptop when I go into the settings trying to update some information it says I need to verify from a different email?

    I've already tried microsoft's account recovery but all to nothing, I tried contacting minecraft support too but nothing too, I dont know how I can email microsoft about this situation I'm in which is really frustrating as I don't know how I got hacked when I have 2FA on my gmail account.

    Why can I not sign in my account from the settings as it is asking me to verify another email. [​IMG]


    :)
     
    Vincent Rulloda1, Jul 22, 2023
    #1
  2. Vincent Rulloda1 Win User

    Why can I not sign in my account from the settings as it is asking me to verify another email.

    Hello Manuela, I've been trying to use this interactive form but its to no use. So thats it my account is gone? My minecraft account is gone?

    They tell me to sign in from the same location I've almost always been signing in at and the account I am using is still here on my laptop.
  3. WattyNuela Win User

    Why can I not sign in my account from the settings as it is asking me to verify another email.

    Hello Vincent, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.

    Not a Microsoft employee.

    I’m sorry to hear you’re not able to access to your Microsoft account. Based on the rambler.ru domain your Microsoft account has linked.

    It seems that your Microsoft account has been compromised. The recommended action is trying to recover the account by using the Microsoft interactive guide below:

    https://support.microsoft.com/account-billing/h...

    Lastly, and as a reminder, please notice that no one in these community forums can view account information, and Microsoft support isn’t capable of changing the account details or send password reset links to you, this is for security policies.
  4. WattyNuela Win User

    Why can I not sign in my account from the settings as it is asking me to verify another email.

    I know the following comment can be frustrating, however, I would like to let you know that if none of the methods worked for you, I'm afraid to say that's not possible to recover the account, Vincent.
  5. crazyea Win User

    Trusted PC - Email Code - BIG HASSLE

    OK this is dumb. It asked me to verify and then signed me in as my sons account. (I set up his account under the same email I use to verify email.....That comment was from me.
  6. cookiemamma Win User

    Security info hasnt changed after editing profile

    Forgot to add, I couldnt verify my new email because I got the following message:

    Your email address wasn't verified

    This email address couldn't be verified because the wrong Microsoft account may have been entered. Try signing in with another Microsoft account.

    Although I followed the link from my email that was sent from my microsft account
Thema:

Why can I not sign in my account from the settings as it is asking me to verify another email.

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