Why can I not link my Microsoft account with my PS account?

Hi M1995_345,



Thank you for posting in Microsoft Xbox Community. I understand that you're having issues linking your Forza Horizon 5 on your PlayStation 5 account.

Before following these steps, please ensure you have done the following:

Create a Microsoft account.

Create a PlayStation Network account.

Confirm the account has an active PlayStation Plus subscription to play online.

Install Forza Horizon 5 on the PlayStation 5 console.

Once confirmed that you meet all the above requirements, here's the steps on how to link accounts in Forza Horizon 5.

Launch the game and select “Start Game” at the Title Screen.

When the Microsoft Account Login menu appears, select “Link Accounts.”

View the access code displayed.

Visit the listed website (microsoft.com/link) on a browser. Scanning the on-screen QR code will also take you to the same website.

Enter the code that is displayed on the in-game window, “Sign In With Your Microsoft Account.”

Enter the Microsoft account information when prompted.

Ensure the account details are correctly displayed on the console screen when they pop up, and select “Confirm Linking” after checking the box that verifies your account details are correct and that you understand you cannot change them later.

If you've done all the possible troubleshooting steps but you're still having issues with this specific game, I would recommend that you submit a support ticket directly to the developers of the game. By doing this, we can be sure that your case will be logged, attended and monitored accordingly. Please use this link:

https://support.forzamotorsport.net/hc/en-us/re...

Regards,

Alvaro

Well it's not my account it's someone else's account and they never 🇸🇹lay on my ps account

Unfortunately theres nothing that can be done about this. This is a restriction that's in place by Sony. Not Microsoft/Xbox.

Sony only allows you to ever link a single Microsoft account with a Playstation account so the Playstation account cant be linked with a different Microsoft account and vice versa.

Hi,

check this link:

http://support.xbox.com/en-US/my-account/microsoft-account/change-email-sign-in-for-microsoft-accoun...

thanks!

Hello,

i am sorry but you can't set another Microsoft-Account as alias to change the email adress.

i have tried this but error, so:

How can I change the connected Microsoft account with another Microsoft account without loosing all Games and achievements on XBox Live account ?

Thank you

PS: Why there is no German Forum?

Hi there! This is Ronnie, an independent advisor.

Nice to meet you and I hope you are having a great day!

I understand you need help with your Microsoft account problem with being connected to another PS4 account.

Unfortunately, this can only be changed if you still have access to the linked PS4 account from this specific Microsoft account. You would need to find out with PS what the account was being linked on there or if you have other accounts you can check with PS that might be linked to that old Microsoft account.

You also could not find this through your Microsoft account log in since this can only be checked with the PS account.

Hello Nivek08,

Let me help you with your concern today. Please note that this is a public forum, I will be responding to you in short period of time and I apologize for a delay in response. As I am merely a user trying to provide insight and information that may be helpful.

I am afraid that each Microsoft account can only be linked to one PSN account and vice versa. If you don't remember any information on your Microsoft account, I'm sorry but it will be difficult to recover. Please note that Xbox Support can’t provide email information, even if you know your gamertag.

If you want to play multiplayer with your friends, you can try to use a different PSN account so you can link it to a Microsoft account that you have an access to.

You may also reach out to Minecraft support. https://help.minecraft.net/hc/en-us/request/new...

For your reference https://help.minecraft.net/hc/en-us/articles/36...

Regards,

Belle