Why can I not contact xbox support? Each time I attempt I get the same error message saying...

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Blake

If you don't mind, please tell me how can I assist you.

In that way I can advise you properly

I've contacted support multiple times. Each time they say the same thing. Go submit an Enforcement forum post. We either get an automated message about why he was banned or told to contact support who say they cantdo anything.

I got the same message. Contacted Tech Support and Edison S. said the code I received was for Game Pass for PC. Also said the message was an error and made no attempt to honor the offer.

Hi there,

if someone is 'stealing' your Home console setting, then it means they know your account credentials. The best way to prevent that is to change your account password and security details.

After changing the password, only you should be able to sign in to your account

Regarding contacting Xbox Support, you could also try the @XboxSupport option via Twitter.

What other contact options have you tried?

@Vibroplex I regret your advice did not resolve the situation. It just took me half a dozen attempts to log in successfully. Same error message given each time.