why can i delete an adress from my microsoft account adress book

Hello Oskayra,

Thanks for your reply. I'm aware that this is public community forum. It is my only option because I cannot find Microsoft Support materials to answer my question.

Maybe I am not clear enough, status of deletion is not what I ask.

In a nutshell:

Create Microsoft Account using existing email (*** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***) > Delete Microsoft Account (*** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***) > Microsoft Account (*** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***) Permanently Deleted > Create Microsoft Account using existing email (*** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***) again

Does it possible? Would *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** be blocked for create new Microsoft Account for the second time?

Well, maybe I dont tell exactly my problem. I try it with other words:

I bought the game with my regular email adress. That ist the email adress I also use to login in my microsoft account and I still use this email adress.

Somehow (and I dont know why it is so) I have now another gamertag but i still use the same email adress.

Because of this, I cannot login in another way in my microsoft account.

The game I bought (Minecraft) seems to be linked to my old gamertag.

I hope that someone from microsoft can look in my account details and fix this problem, because it is not very cool to buy a game and than have no access to this game

Greetings,

Christoph

And why if I have a adress email on the web site, I can't use the same on the xbox 360 console,and the solution for me to use the good adress on the console is to delete my account WHY a WEBSITE CANNOT HAVE THIS OPTION, And If someone talk french it will
be better to me to understand!!!!

Well, basically if you have nothing paired to your microsoft adress. Create Microsoft account with your adress.

Like me, for logging to MS account I am using my gmail adress.

Hello again.

I tried to pre-order game, but when I want to add payment method, it is already fixed to United States and cannot be changed, and that is a problem. I set in adress book that my preffered shipping and billing adress is in Germany, but it simply won't remember it for payment adress.