Why can I connect to Xbox live, but I cannot connect to any game servers

cheezITboy88 · Dec 18, 2023

I just came home for winter break from college, and I brought my Xbox series x with me to play games. I was not experiencing any issues before I had come home to my parents house, but now when I turn on my Xbox I can connect to Xbox live and join parties and talk with friends but I can not connect to any online games servers. I’ve reset my Xbox, router, and modem multiple times but nothing has fixed this. Does anyone know a fix for this? The only way for me to connect to the game servers is if I use my phones hotspot but I would rather not waste my data doing that

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kyle_m4496

I see, once you’ve run the speed test on your Xbox please send over a photo of the results.

Thanks,
Kyle

kyle_m4496

Hi CheezITboy88. My name is Kyle and I'm an independent advisor.

If you can connect using your phone's hotspot but not your home network, there is likely an issue with your internet connection or router.

What is your Xbox's NAT Type? Here's how to check:

Press the Xbox button to open the guide.
Select Profile & system > Settings > General > Network settings.
Under Current Network Status, the NAT Type field displays your current NAT type.

Under this menu, please also select ' Test network speed & statistics' and provide a photo of the results.

Thanks,
Kyle

cheezITboy88

The NAT type is open but I don’t believe that is the issue as when I’m connected to the hotspot the NAT type is also open

HargraveJ

Cannot connect to Black ops server either. The Black Ops site says the server is up... but I cannot connect in game. Though I can access other Xbox Live stuff, just not CoD: BO. Please someone look into fixing this, thanks.

Smwutches

Your console is banned from the Live servers. You can play offline, but you cannot connect to the Live servers with any accounts and for any reason.

They have not stopped banning consoles.

Why can I connect to Xbox live, but I cannot connect to any game servers