Why are you double charging me for ultimate game pass for the last 3 months?

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

This may mean that there is another account to which you're subscribed but we will check this further.

All successful transactions are added to our order history in real-time, please sign in to https://account.microsoft.com/billing/orders and check if you can also see double transactions for the Xbox Game Pass Ultimate. If there is only 1 transaction each month, you may need to check all Microsoft accounts that you own which you may have subscribed to before.

I'm talking about a one month's worth of regular game pass being upgraded to ultimate if I just bought regular game pass 3 days ago and changed my mind that I wanted to upgrade to game pass ultimate why wouldnt they just charge me the difference which if regular game pass is 12 dollars after tax and ultimate is 18 why wouldnt I just be charged 6 dollars or why cant they cancel the regular game pass charge or refund it and charge me the 18 for the ultimate instead ..itd would be absolutely dumb to of just paid 12 dollars three days ago for regular game pass and then if I want to upgrade be charged a whole new 18 dollars to upgrade

Double check on account.microsoft.com to see if you do have Xbox Game Pass Ultimate. If you only have Xbox Game Pass, then that will be why you were charged for EA Play.

The $1 charge is only for the first month. Once it's time for you to renew, you'll be charged the regular price. If you already have gold (and game pass) it will converted to the ultimate subscription. The Ultimate Game Pass includes gold, Xbox Game Pass,
and PC Game Pass. The upside is that you only have 1 subscription for all 3.

Your first month is $1. After that, the subscription will charge at full price.

Note: A purchase of Xbox Game Pass Ultimate automatically upgrades your existing Xbox Live Gold or Xbox Game Pass memberships to Xbox Game Pass Ultimate. When you join Xbox Game Pass Ultimate, we will apply any prepaid time you have on Xbox
Live Gold and/or Xbox Game Pass toward Xbox Game Pass Ultimate, up to a maximum of 36 months.

For example, if you have 3 months of Xbox Live Gold and 3 months of Xbox Game Pass already on your account when you purchase your first month of Xbox Game Pass Ultimate, you will have a total of 7 months of Ultimate on your account before you need to renew
your membership.