Why are my paddles not working with keys anymore

To isolate your issue, try it with a different game and see if you will get the same results.

Please note that this is a public forum, I will be responding you in short period of time and regret for a delay in response. As I am merely a fellow user trying to provide insight and information that may be helpful to others

Thank you for the update. Try to create a new profile for your controller and remap your paddles. Here's the official guide for your reference.

https://support.xbox.com/en-US/help/hardware-ne...

If you'll experience the same results, try to revert your controller to the previous version before concluding that the issue is really on a hardware level.

On your Xbox console, press the Xbox button to open the guide, and then go to Profile & system > Xbox Support > Get help > Help topics > Hardware & networking > Controllers > My Xbox controller has connection issues after the last update. Select Check your controller’s firmware to open the controller firmware reversion screen in the Xbox Accessories app, and then follow the instructions in the app.

Note: You can also use this link to revert your controller’s firmware on a Windows device. You will need to have the Xbox Accessories app for Windows installed for the Check your controller’s firmware link to work. If you don’t have the app, get it here: https://aka.ms/xboxaccessoriesupdateapp

Regards,

Alvaro

I’ve tried all of this my controller and console are all updated. I’ve also tried another console it work but shortly after it stopped working I’ve tried the wire too. It is not the controller the paddles work fine but once I play my game with numbers binded to my paddles it makes my Xbox stop registering my paddles with binded to numbers and letters it only works when binded to buttons

Hi Green,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you are having issues with the paddles of your controller. Does this happen on both wired and wireless? Also, have you tried connecting your controller to a different console to see if it will behave the same.

As part of our initial troubleshooting, please power cycle your controller: Press and hold the Xbox button for 5-10 seconds until the controller turns off. Wait a few seconds, and then press and hold the Xbox button again to turn the controller back on.

In addition, kindly make sure that you have the latest firmware updates installed:

Connect the controller directly to your console or Windows device using a USB-C cable (or USB to micro-USB cable for Xbox One controllers).

If the controller works properly with a cable connection, continue to the next step.

If your controller turns on when connected with a cable, try updating the controller firmware:

On a Windows PC, you can do this by installing the Xbox Accessories app from the Microsoft Store, and then connecting the controller while the app is open.

On an Xbox console, press the Xbox button to open the guide and then select Profile & system > Settings > Devices & connections > Controllers & headsets. Select “…” under the controller that you're troubleshooting to check the firmware status.

If you're unable to update your controller, visit:

https://support.xbox.com/help/hardware-network/...

Another tip is to clean your controller

Dust and debris can build up inside the controller and affect the electrical components. You can try cleaning the controller with isopropyl alcohol, cotton buds, and a hair dryer.

If you've updated the firmware, tried to reset the controller but the paddles are still not working, then your controller needs to be checked on a hardware level. To set up a replacement order or check your controller's warranty status, go to:

https://support.xbox.com/help/hardware-network/...

Regards,

Alvaro

Still nothing is happening I believe it’s because the game but I’m not to sure. What’s happening