Why are my games uninstalled

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello LondonQQ, I don't know if you've tried any procedures on the console, but try the procedure below.

If you are playing in a new generation console, like Series S/X is try to remove the games from quick resume.

The first is a clear cache

1. Go to the Xbox press and hold the XBOX power button on the console for 10 seconds until it turns off

2. Wait 10 seconds until it turns off

3. Wait 1 minute with it off

4. Turn it back on

Xbox One reset keeping Games:

Press the Xbox button to open the panel.

Select system > Settings > System > Console Information

Select Reset console.

Restore and maintain my games and apps.

Rest assured, you won't miss games or saves

Note: You need to know the email and passwords

After that see if you can uninstall the game or update it

Hello Big Ted,

There was an issue today with purchasing content on Xbox Live which appears to be fixed now, but it could have caused this to happen. It's unfortunate timing but shouldn't happen again.

In the unlikely event that this ever repeats itself, let us know and we can try to troubleshoot.

I tried clearing the download queue and it instead decided to uninstall my game and all of the dlc for it. My question is WHY?? Why does clearing the download queue uninstall the game and all dlc?? Mind you, the content has been installed for years and I've played it for years. Something is suspicious with microsoft

I've done the suggestions up to uninstalling the game and this is where I get confused. This is a fairly new pc and my first time with windows 8.1. Why can I not figure out how to uninstall the game? It came pre-installed, it isn't on the list in the
change/uninstall programs. I went into the windows store and it doesn't give me the option to uninstall. Help?

I solved my issue. Uninstalled webroot antivirus and the crashes stopped. Not sure why this is the only game I own with that issue but there it is