Why are my clips missing from just one match?

Hello derek2855,

I can see that the troubleshooting we provided did not work, Kindly perform the methods below and see if this fixes the issue.

Add or remove an Xbox profile | Xbox Support if re-adding the profile doesn't work, kindly proceed in performing a factory reset while keeping your games and apps.

How to reset your Xbox console to factory defaults | Xbox Support

Hello derek2855,

Thank you for posting in the Microsoft Community.

I understand that you lost some of your clips in Dead by Daylight, that must be frustrating. There are a few possible reasons why your clips might not have been saved properly. One is that your console storage was full and couldn't record any more clips. Another is that there was a network error or a glitch in the game that prevented the clips from uploading to the cloud. A third possibility is that you accidentally deleted the clips or changed the settings for how long they are stored.



To check if your console storage is full, go to Settings > System > Storage and see how much space you have left. If it's less than 10%, you might want to delete some old clips or games that you don't need anymore. To check if there was a network error or a glitch, go to Settings > Network > Network settings and see if you have a good connection and no errors. If you do, try restarting your console and router and see if that fixes the issue. To check if you deleted the clips or changed the settings, go to Capture & share > Manage captures and see if you can find the clips there. If not, go to Capture & share > Capture settings and see if you have the option to "Automatically upload" turned on and how long you want to keep your captures.

Please see: Manage your game clips and screenshots | Xbox Support



I hope this helps you find your missing clips or at least prevent this from happening again in the future. If you have any other questions or concerns, please let me know and I'll do my best to assist you.

Thank you for choosing Xbox and have a great day!

Hello!

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Thank you for understanding.

Exactly! That's why I miss being able to share my clips!

I know how to see and edit my clips but they have all dissapeared apart from my very recent ones, and three from 95 days ago... there are over 80 clips missing