Why am I unable to hear other players talking in-game?

I am having this same exact issue. I have forwarded all the required ports for both Xbox and call of duty. I am able to talk to PS4 players in game chat but rarely xbox players. Party chat works fine for xbox but then am unable to hear PS4. Is there anything
else we can check? I believe this issue may be related to the recent game update.

This may help fix the issue.

First, remove/delete that account from your Xbox console.

Then power cycle the console by holding down the power button for 10 seconds or until it shuts off.

After that is complete, restart the console and then recover that account back.

I've seen some reports from people saying that this does work.

Good luck.

Hi Max,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues Xbox wireless headset. First, please make sure that you disconnect it from other device such as smartphone and forget it from the device.

If you’re experiencing audio issues where you can’t hear or others can’t hear you, first check the headset’s volume, balance, and mute settings:

1. The headset volume is controlled by turning the dial on the outside of the right earcup. Be sure the headset volume isn’t turned all the way down.

2. The dial on the outside of the left earcup adjusts the audio balance between game and chat audio. Be sure the dial isn’t rotated completely in one direction, as this will effectively mute either game or chat audio.

3. Be sure your headset mic isn’t muted (when muted, the light at the end of the mic will switch off). The headset’s mute button is located on the back end of the mic attachment, on the bottom of the left earcup.

If none of these settings is causing the audio issue, check the headset settings in the Xbox Accessories app. On Xbox X|S and Xbox One consoles, you can access the Accessories app in the Settings menu: Profile & system > Settings > Devices & connections > Accessories.

Make sure your headset is updated with the latest firmware using the Xbox Accessories app. On Xbox X|S and Xbox One consoles, you can access the Accessories app in the Settings menu: Profile & system > Settings > Devices & connections > Accessories.

Note: The Xbox Wireless Headset needs to be powered on and connected to your console or device in order to update its settings in the Accessories app. Depending on how many accessories are connected to your console or device at the time, you may need to scroll left or right to bring up the headset configuration screen

For additional troubleshooting steps, please see:

https://support.xbox.com/en-US/help/hardware-ne...

Regards,

Alvaro

your best to post here
forums.xbox.com/.../26.aspx did you have a second pad connected before you lost player sound?

i just cannot work out why i cannot hear anyone talking. Love the game but some players just seem to play deathmatch.