Why am i Prompted to buy ultimate when already paid?

Discus and support Why am i Prompted to buy ultimate when already paid? in XBoX Accessibility to solve the problem; So I was kicked off rainbow six last night and party and could not rejoin. I rebooted and could not start a party or join. When loading up a game I am... Discussion in 'XBoX Accessibility' started by AnDra1978, Nov 25, 2019.

  1. AnDra1978
    AnDra1978 Guest

    Why am i Prompted to buy ultimate when already paid?


    So I was kicked off rainbow six last night and party and could not rejoin. I rebooted and could not start a party or join. When loading up a game I am now prompted to join gold or ultimate? I did a hard reset several times, and still the same outcome.

    I pay £10.99 a month through direct debit. My account shows i have this sub.

    Any ideas?

    :)
     
    AnDra1978, Nov 25, 2019
    #1
  2. AnDra1978 Win User

    Why am i Prompted to buy ultimate when already paid?

    Have you tried removing your account and then adding it back on?
  3. AnDra1978 Win User

    Why am i Prompted to buy ultimate when already paid?

    It still says next charge to be on the 15th Nov which came off my bank on the 18th.

    When logging into Xbox live everything looks fine. It's just when I play or start a party.

    Still showing my sub as ultimate.
  4. KayLillianX Win User

    Why am i Prompted to buy ultimate when already paid?

    Has this been solved for anyone yet? Its been 23 hours now and ive tried everything thats been suggested, and to be quite honest ive had enough now, i was supposed to be spending my night playing with friends, complete waste of my time. Tried talking on
    support and nobody knows anything. In 23 hours nobody knows whats going on? Why?
  5. SyrheZ Win User

    Why am i Prompted to buy ultimate when already paid?

    Same problem here. I paid it the 15th but it still ask me to sub to ultimate
  6. Jayhab4real Win User

    Why am i Prompted to buy ultimate when already paid?

    Hi, try removing your account, hard resetting and then signing back in
Thema:

Why am i Prompted to buy ultimate when already paid?

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