Why am I paying a monthly payment and a 6 month payment for xbox live?

Hello BoyleT,

Thanks for reaching out to the forums. We see you have an issue with double subscriptions. Sounds like the monthly subscription is on a different account? Does anyone else in your household have an Xbox account? If so, check on all accounts and see if there
is a subscription active. If not sure you can request a call from support. They can look up the card used and see what accounts are tied to it.

When you go to Contact Us, follow these steps to request a call from support:

• Step 1 ----click on Contact us
  
• Step 2 ----under what you having trouble with select Subscriptions & billing
  
• Step 3-----under what is the issue I can't redeem a code then hit next. On next box hit skip.
  
  Step 4 ----scroll down to select request a call
  

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



Hope this helps.

Brad

Bad move OP. And if you've figured up their minimum weekly/monthly payment X the number of months to pay it off. You'll see why.

I pay to exertis via klarna .a monthly payment £20.99 for 24 months for all access

i pay monthly will my payment every month increase on the Xbox one...if they put up the price or will it stay the same because i started on the 360

You can pay monthly, Every 3 months or one payment a year. Which is cheaper overall.