Why am i not getting points ?

Discus and support Why am i not getting points ? in XBoX Rewards & Social to solve the problem; hello, i am a member since : 23 september 2015 but i am still not gaining points for getting achievements. 517aff9a-0623-4818-9c74-57c4c427e8aa Discussion in 'XBoX Rewards & Social' started by jeffrey9800, Dec 29, 2016.

  1. jeffrey9800
    jeffrey9800 Guest

    Why am i not getting points ?


    hello,

    i am a member since : 23 september 2015 but i am still not gaining points for getting achievements.

    :)
     
    jeffrey9800, Dec 29, 2016
    #1
  2. Rewards help

    why am i not getting any of my points and why does the rewards program not recognize my gold status I pay the 9.99 a month.

    I purchased a game today and points are not showing in my account
     
    mattclassof2000, Dec 29, 2016
    #2
  3. FailingAtom2
    FailingAtom2 Guest
    I have had my rewards for some time and it says I have over 5000 but it still hasn't given points

    hey I am having trouble getting the points i have over 5000 liffetime points already i dont understand why i can not use them

    someone help please
     
    FailingAtom2, Dec 29, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Why am i not getting points ?

    Hello jeffrey9800,

    We do not award Credits for achievements, unless as part of a special offer. Currently, there are no offers for achievements.
     
    XBLRewards8, Dec 29, 2016
    #4
  5. XBLRewards8 Win User

    Why am i not getting points ?

    Hello jeffrey9800,

    We do not award Credits for achievements, unless as part of a special offer. Currently, there are no offers for achievements.
  6. Gerardo CG Win User

    Why am I getting so few reward points

    Hi there BRY0N, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

    In this situation, it will be necessary for you to communicate directly with the Microsoft Rewards Support team so that they can assist you, through the following link:

    https://rewards.bing.com/support

    Only they have the ability to help with this type of issue because they are the ones who manage the Microsoft Rewards program and ensure its proper functioning.

    Please note that in this public forum, we are just players like you, trying to guide and help other players.

    I appreciate your understanding and I wish you good luck!

    Kind regards,
    Gerardo.
  7. Hyjack55 Win User

    Why am I not receiving my points?

    Your reply is not satisfactory. I should get the rewards when I purchase the card not when the renew date expirers. Do you have any documentation to back that up. If so that is wrong.
  8. Smwutches Win User

    Why am I not receiving my points?

    His information is correct. It's per the terms and conditions of the offer -
    rewards.xbox.com/terms-and-conditions


    Renew 12-month Xbox Live Gold Membership: Available only to participants who are Xbox Live Gold members renewing their Xbox Live Gold membership as of the Program start date. Participants must be Xbox Live Gold members
    at the time of renewal. Xbox Live Free members and Xbox Live Trial Gold members purchasing a membership are not eligible. Each 12-month Xbox Live Gold membership purchased during the Program Period will earn three thousand (3,000) Rewards Credits, up to a
    maximum of three thousand (3,000) Rewards Credits during a twelve (12) month period. To renew your Xbox Live Gold membership,either redeem a Prepaid Live Gold membership, purchase a membership from your Xbox 360 or Xbox One console’s Dashboard,
    or visithttp://www.xbox.com/en-US/Live/JoinLive/Membership during the Program Period.
    Users of Prepaid Live Gold memberships will be credited upon actual renewal date, defined as the time the previous membership would have expired.
  9. onyxishere Win User

    Why am I not receiving my points?

    Sorry my reply wasn't satisfactory. I will not back it up with facts for you. As per the Rewards FAQ.

    http://rewards.xbox.com/faq/

    — When will I get my Rewards Credits?A. Rewards Credits will automatically be converted into your local currency and deposited into your Microsoft account by the 15th and 30th of each month, once you hit 5,000 Credits. If you have less than 5,000 Credits,
    they will be held as Pending until a quantity of 5,000 is reached.

    — When will I get my Rewards Credits?A. Rewards Credits will automatically be converted into your local currency and deposited into your Microsoft account by the 15th and 30th of each month, once you hit 5,000 Credits. If you have less than 5,000 Credits,
    they will be held as Pending until a quantity of 5,000 is reached.

    Hope this was better explained for you.
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Why am i not getting points ?

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