Why am i not able to buy a fortnite starter pack on xbox india website when my region and...

hi, thanks for the response
i want to let you know that i changed the region of my microsoft account in the region tab. I changed it back from india to india, thinking the server may not have my location.


I am not sure where i went wrong.

Hello and welcome to our community!

We’re excited to have you here and have great conversations! I'd be happy to be of assistance.

I am sorry to hear about this issue. This error message indicates that you're attempting to make a purchase in a region different from the one originally set on your account. To resolve this, you'll need to update your region settings to match the location where you are making the purchase. You can do this by adjusting your Microsoft account settings and ensuring your payment method aligns with the correct region.

On Xbox Series X|S or Xbox One

Follow these steps to update settings to purchase from the correct Microsoft Store, and then restart your Xbox console. When you make your first purchase in the correct region, you'll be prompted to update your billing info.

Sign in to your Xbox console.

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Language & location.

Select your new country or region from the drop-down list under Location. If you also need to update your system Language or Language region, do so now, and then select Restart now.

On PC using the Xbox app or Microsoft Store app

Change your Windows region by following the steps here:

https://support.microsoft.com/account-billing/c...

On xbox.com

Change your Windows region by following the steps here:

https://www.xbox.com/Shell/ChangeLocale

On microsoft.com

Change your Windows region by following the steps here:

https://www.microsoft.com/store/locale

Source: https://support.xbox.com/en-US/help/subscriptio...

If the issue persists after performing the suggested steps, I recommend reaching out to Xbox Support to verify if there are any issues with your account, particularly regarding any recent changes to your account region. As far as I know, once you change your account region, you're locked into that region for 90 days before you can change it again. If this applies to your situation, you may need to wait for that period to expire before migrating your account back.

Please note that this is an online public forum, and while we help fellow gamers by sharing our knowledge and experiences, we do not have access to any accounts.

Hope this helps. Let me know if you have further questions or assistance. Thanks!

Unfortunately the vbucks will not transfer over. Its easier to buy the starter pack from the store in fortnite

the pack is overwatch 2 starter pack season 4 if i buy it through the website will it go straight to my account on my game or is there extra steps?

Hello Jmal David,

Thank you for posting in the Microsoft Community.

I can see that you are having trouble redeeming the fortnite starter packs. Please try the following steps:



- Make sure you are signed in to the account that purchased the starter packs.

- Go to the Microsoft Store on your console and search for "fortnite starter pack".

- Select the starter pack that you want to redeem and click on "Install".

- Launch Fortnite and check if the starter pack items are in your locker.



If this does not work, please contact our live support team, as they have the necessary tools to further diagnose the issue and provide you with a timely resolution.



We apologize for any inconvenience this may have caused you and we appreciate your patience and understanding. Thank you for choosing Xbox.