Why am I "ineligible" for the Minecraft vanilla cape?

Discus and support Why am I "ineligible" for the Minecraft vanilla cape? in XBoX Games and Apps to solve the problem; I have owned Minecraft: Java Edition since 2018, and also got Minecraft for Windows at the same time. When migration time came, I migrated my Java... Discussion in 'XBoX Games and Apps' started by MatthewShallard, Mar 1, 2023.

  1. Why am I "ineligible" for the Minecraft vanilla cape?


    I have owned Minecraft: Java Edition since 2018, and also got Minecraft for Windows at the same time. When migration time came, I migrated my Java account onto the same Microsoft account. So I should be 100% eligible for the Vanilla cape. Yet I still don't have it.

    I have messaged Minecraft Support about this issue twice, but both times they told me that my account was "ineligible", that there was no one else I could talk to, and then they closed the ticket. They couldn't even tell me why I was ineligible!

    There is no reason that my account should be ineligible, and honestly, it just feels like a case of a big company scamming a customer – and there's nothing I can do about it.

    I would love some help from someone at Microsoft.

    :)
     
    MatthewShallard, Mar 1, 2023
    #1
  2. Darhyl Mayte Amizola Win User

    (Minecraft) Vanilla cape not received after nearly a year

    Hey there!

    Nice to meet you! I'm Darhyl, a fellow gamer. I'm sorry you are experiencing this. I am here to help.

    According to the Minecraft FAQ:

    CAN I BECOME ELIGIBLE FOR THE VANILLA CAPE AFTER JUNE 6, 2022?

    If you did not purchase both versions of Minecraft on the same Microsoft account fo PC before June 6, 2022, it is not possible to become eligible for the Vanilla cape.

    HOW DO I ACQUIRE THE VANILLA CAPE?

    We began rolling out the vanilla cape to eligible players on Wednesday, August 31st. However, these rollouts will continue into the coming months. Once it arrives, the cape should show up in your Dressing Room and Skin Customization menus automatically in both versions of the game. If you don’t see your cape, try refreshing the game by logging completely out and back in.

    Note: The vanilla cape may not appear in both versions of Minecraft at the same time. If the cape appears in one game and not the other, give it some time, and it should eventually appear in your other version.

    Unfortunately, both games must have been owned on a single Microsoft account prior to June 6, 2022, to receive the cape. Minecraft Support cannot 'merge' two accounts to force eligibility, and account migrations that have taken place after June 6, 2022, will not be eligible for the cape.

    Try to sign out and re-sign into your account on Minecraft Launcher, however, if the issue still persists, contact Mojang support as they can provide you further assistance on how to acquire your Vanilla cape in-game item by submitting your ticket request here on this link:

    https://feedback.minecraft.net/hc/en-us/request... or

    https://help.minecraft.net/hc/en-us/request/new...

    After submitting the ticket request, you will receive an update from Mojang within 24 - 48 hours.

    Thank you so much for your time, I hope you have a great day!

    Reference link:

    https://answers.microsoft.com/en-us/xbox/forum/...

    https://help.minecraft.net/hc/en-us/articles/83...

    Note/Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
  3. Nilay Bhattacharjee Win User

    Why didn't I get the Vanilla cape in Minecraft?

    Hello Loop,

    Nilay here and I'm glad to answer your query today.

    The vanilla cape is a unique cape offered to users who owned (whether by purchase or by code redemption) Minecraft: Java Edition and Minecraft: Bedrock Edition on PC on the same Microsoft account before June 6, 2022. Since you purchased them before June 6, 2022, and you didn't receive Vanilla Cape, I highly recommend contacting Mojang Support through this link https://help.minecraft.net/hc/en-us/requests/new?ticket_form_id=360001225811 so they can have it checked for you.

    Source: https://answers.microsoft.com/en-us...nce-last/f72050e3-7334-462f-9169-55392d9974eb

    Good Luck
  4. Rostom L Win User

    How to get cape in minecraft 2023

    Hi Tou!

    Based from the Minecraft FAQ, "If you did not purchase both versions of Minecraft on the same Microsoft account for PC before June 6, 2022, it is not possible to become eligible for the Vanilla cape. "

    Did you just recently purchase the two Minecraft Editions?

    Reference: https://help.minecraft.net/hc/en-us/articles/83...
  5. WattyNuela Win User

    I don't have vanilla cape in minecraft

    Hello Kian, this is Manuela!. I'm an Independent Advisor and community user like you, ready to assist with this.
    Not a Microsoft employee.

    If you purchased both Minecraft editions before Mojang announced the Bedrock + Java bundle, and you didn't receive the vanilla cape in your account, I recommend you reach out to Minecraft support regarding this matter by using the link below:
    https://help.minecraft.net/hc/en-us/requests/new

    Additionally, allow me to share the official vanilla cape announcement:
    https://www.minecraft.net/en-us/article/introdu...
  6. JosefLBohorquez Win User

    (Minecraft) Why have I not received my vanilla cape?

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this SQUEEZEDHEN

    Can take a while until you get the vanilla cape finally.

    According to the official Vanilla cape FAQ:

    "We began rolling out the vanilla cape to eligible players on Wednesday, August 31st. However, these rollouts will continue into the coming months. Once it arrives, the cape should show up in your Dressing Room and Skin Customization menus automatically in both versions of the game. If you don’t see your cape, try refreshing the game by logging completely out and back in.

    Note: The vanilla cape may not appear in both versions of Minecraft at the same time. If the cape appears in one game and not the other, give it some time, and it should eventually appear in your other version."

    As long as you meet the requirements you're going to receive it.

    You can double check the previous and more here:
    https://help.minecraft.net/hc/en-us/articles/83...
Thema:

Why am I "ineligible" for the Minecraft vanilla cape?

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