Why am I getting the error code 0x80070490 when trying to install Minecraft Java &Bedrock...

Thanks alot Ben and im doing well but i meant if i want to get a minecraft java redeem code will i get minecraft bedrock also cuz Im thinking about buying minecraft java redeem code and because minecraft did the java & bedrock edition together that means that i will get minecraft bedrock too

Am I right???

Hello SomaticDaisy108, my name is Oskayra, and I will be happy to help you.

Beforehand, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

I am very sorry for the problem you are going through, with the intention of being able to help you I did an internal search on the Microsoft forum and found a publication by Dante Martino, an independent advisor, where he suggests the following steps to try to solve the problem:

Close the Microsoft Store and Xbox apps.

Find the Xbox app and the Microsoft Store app in the Settings menu > Apps, click Advanced. Click Finish and Reset. Do this with the launcher as well.

Clear the store cache using the ''wsreset'' command in Start > Run.

Restart your computer. When you return, start the Microsoft Store, sign in and click on the 3 dots at the top > Download updates > Get updates, and make sure they are all updated.

Check if that solves the problem.

Information Source (Credits): https://answers.microsoft.com/thread/6ec9a688-9f7c-4817-af6d-55983333c439

Thank you for your patience, I hope everything can be resolved. I will be attentive to your response. Blessings.

Sincerely,
Oskayra.

Hi there!

What device/platform are you using to play Minecraft? Is it a Bedrock edition or Java edition?

What error message or error code did you get there?

So I go to minecraft java and bedrock edition and then click redeem a code under the three dots. After that i wait for it purchase. Then i got to the xbox app go into the microsoft acc that has minecraft on it then i will be able to access minecraft bedrock and java edition. I am correct right?

I am having the same issue but my code is 0x80070490. been trying to get this pre installed since yesterday with no luck.