Why am I getting comm banned bc of a hacker?

Hello,

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We know that it is unacceptable to be banned especially when your side is not heard. We would like to let you know that there is a difference between trash talk and harassment which is available and stated on this link - Xbox Community Standards | Xbox.

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Well if u were able look at my lfg history havent posted anything i got comm banned like a few weeks ago for posting something on lfg but since then havent posted anything just got comm banned for something that already was reported and already served so why did i get comm bann again when i didnt post anything the comm ban from lfg

It’s a permanent suspension and I haven’t done anything in violation severe enough to be banned that’s for sure. Comms ban sure. Some people have excess of 5 comms bans with no permanent suspension. So it’s not abusing the system when a group of gamers come together to report one person to get them removed from a game because I wasn’t “going with the flow” of what they wanted? The system is dumb. If they look at all your messages why don’t they look at who messaged first and who violated the terms FIRST in the conversation? If the person sending the report violated the terms of agreement their whole report should be NULL. That way you can’t have bully’s report victims and get them perma banned. The whole ban system needs a rework. They aren’t showing why I got permanently suspended either when my other comms ban has the reason. Also, my other comms ban was for a typo, nice.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello SandstormRaider, I'm sorry for what happened regarding your account, we would like to set your expectation about this situation.

Enforcement is a department apart from this Community and Xbox service, is not possible for us to access to your account and Enforcement details to check or handle with your ban or suspension.

As this forum is public viewing and unfortunately as independent consultants we do not have access there is some data or your account, we cannot specify the actual reason or verify precisely what the reason for your suspension or ban or remove your ban or suspension.

Below I leave links that can inform better about the Enforcement

Learn why your account was banned or suspended from Xbox Live

https://support.microsoft.com/en-us/account-bil...

Types of Xbox enforcement actions

https://support.xbox.com/en-US/help/family-onli...

Xbox device suspensions and bans

https://support.xbox.com/en-US/help/family-onli...

DOES ANYONE KNOW WHY IT COMM BANS ANY OTHER ACCOUNT THAT YOU HAVE? I CAN'T EVEN START A PARTY WITH MY OTHER ACCOUNT IF MY COMM BANNED ACCOUNT IS LOGGED IN.

ANY SUGGESTIONS?