Why am I getting 6 digit code via email and phone, when I require a 7 digit code?

Discus and support Why am I getting 6 digit code via email and phone, when I require a 7 digit code? in XBoX Accessibility to solve the problem; Literally just the question. I forgot the password to my account. I was already logged into it. I got to security to change the password, but it... Discussion in 'XBoX Accessibility' started by MikeIsHere, Jan 11, 2023.

  1. MikeIsHere
    MikeIsHere Guest

    Why am I getting 6 digit code via email and phone, when I require a 7 digit code?


    Literally just the question.

    I forgot the password to my account. I was already logged into it. I got to security to change the password, but it requires the password, that I don't remember. I click email me the code to reset my password. I get the email. it's a 6 digit code. I input that code, and it denies it.
    "Please enter the 7-digit code. The code only contains numbers."

    I try to get the code sent via my mobile phone. I receive the text. Input that 6 digit code, and again, it gives me the same ****:
    "Please enter the 7-digit code. The code only contains numbers."

    So I ask, why the ****, am I getting sent 6 digit codes, when I need 7 digits? What **** set this sort of **** up.

    I've since figured out my password by spamming all the passwords I could remember. However I still can't change it because the verification process still want a code. That only gives me 6 digits, instead of 7.

    :)
     
    MikeIsHere, Jan 11, 2023
    #1
  2. Mitchell.052 Win User

    I keep getting a 6 digit code when I need a 7 digit code what the f**k Microsoft I thought you were a billion dollar corp...

    This is my Question too

    Need a 7 digit code and all its send on everything is 6 digit codes
  3. Kardrack Win User

    Taco bell reward help please

    Those are for the 25 digit xbox live codes from cards. The taco bell codes are 6 or 7 digit. Not enough.
  4. SassyFurball7 Win User

    Cannot open MSSolitaireCollection

    I am asked to give a 5 digit code and all I have received are 7 digit codes. Please advise.
  5. Cah Cah Win User

    Call of Duty Dual License Confusion.

    The only way to buy the digital combo pack and get the preorder bonus of freefall map is by ordering a digital code from walmart THAT IS DELIVERED VIA SNAIL MAIL????? WHY God WHY? I can't just get the code emailed to me so I won't have to wait two days for
    it to show up in the mail? Kinda defeats the whole frikking purpose of a DOWNLOADABLE GAME!
  6. XBF Leslie D Win User

    microsoft account alias rename not working

    Hi Jesus,

    I apologize for all the hassle I understand it can be very frustrating to get a constant error message when trying to get something done. I do want to get this going for you and make sure it gets resolved. Now, with the picture you've provided I see that
    you're getting an error message when trying to put in the code. Now, usually the verification codes you receive to your security information is 7 digits long. Have you checked to see if you have received a 7 digit code in your email instead of a 4 digit code?

    Get back to use with this information so we can further assist.

    Thank you !
Thema:

Why am I getting 6 digit code via email and phone, when I require a 7 digit code?

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