Why am I don't getting my refund

Discus and support Why am I don't getting my refund in XBoX Games and Apps to solve the problem; Yesterday I refunded Forza horizon 5 because my child acidentaly buyed it im waiting 3 days and still I don't get my money back!!!... Discussion in 'XBoX Games and Apps' started by Abdul Kerim Bukvić, Feb 15, 2023.

  1. Abdul Kerim Bukvić
    Abdul Kerim Bukvić Guest

    Why am I don't getting my refund


    Yesterday I refunded Forza horizon 5 because my child acidentaly buyed it im waiting 3 days and still I don't get my money back!!!

    :)
     
    Abdul Kerim Bukvić, Feb 15, 2023
    #1
  2. Smwutches Win User

    Why am I don't getting my refund

    It can take at least 3 to 5 business days to receive a refund after it has been approved, but can take longer depending on the bank.
  3. RyanHatefi Win User

    I was wondering if I can get a refund on my Xbox Game Pass

    I don't get why I am not eligible for a refund, it's unfair.
  4. Darhyl Amizola Win User

    Why am I not getting a refund

    Hi there! I'm more than happy to help you!

    I'm so sorry you are experiencing this with your refund request. I know how frustrating this is and I would totally feel the same way if I were in your shoes. No worries, let me help you sort this out.

    Unfortunately, all refunds are being handled by the Xbox refund webform team. If you do not meet the criteria, I'm afraid it is no longer possible to request a refund.

    According to the refund web form, submitting a request doesn’t guarantee a refund, especially if it doesn’t meet the criteria.

    For reference link:

    https://support.xbox.com/en-US/help...ccount,if your purchase is listed. See More.

    Just a gentle reminder that we are only Xbox gamers just like you here in this community forum. We are not Microsoft employees and we do not have tools to access any Microsoft System.

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  5. ngocphi Win User

    Why am I not getting my refund back?

    Keep in mind you aren't charged until 10days before release
  6. ClausReich Win User

    Why am I not getting my refund back?

    Hello GoldenMan! I'm Claus, an Independent Microsoft Community Consultant for Xbox! Glad to be able to help you!

    Refunds can take from 1 to 5 business days to get back. If you are expecting a refund to your credit card, this can take longer, because your bank might take more time to process that refund.
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Why am I don't getting my refund

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