Why am I communication banned without a active suspension

killinq spree12 · Nov 8, 2017

My sunspension was suppose to end somewhere in October, after the supnsepnsion had already exspired it still woundnt let use any communication privileges. It currently doesn't say that I have one so filing a case review is useless it doesn't even let me.
I phoned support they told me it will end somewhere in November don't know how they got that info but I'm wondering how my suspension got extended for another 2 weeks with literally zero infomatiom telling me what happened. Ive been depreived of this helpful information
for some reason. Now I'm getting very upset and I'm still suspended even though my enforcement says I don't have an active sunspension.

:)

Zerialism · Nov 8, 2017

Still banned for some reason

I received communications ban for 2 weeks and it was supposed to end 3 days ago. I checked my enforcement history and I have no active suspensions. When I contacted a Xbox representative they said I was banned until January 13th! I don't know why this happened
and I feel like I don't deserve this. Please help

ll Mbappe 29 ll · Nov 8, 2017

Ban

They banned me two weeks ago with a temporary suspension. When it supposed to finish, the suspension was still active but in all my xbox accounts, why?

bowski477 · Nov 8, 2017

If support has told you that your ban was extended then there is nothing you can do. The enforcement team does not use the forums. They can only be contacted via the case review process on enforcement.xbox.com.

bowski477

If support has told you that your ban was extended then there is nothing you can do. The enforcement team does not use the forums. They can only be contacted via the case review process on enforcement.xbox.com.

Daft Badger

To actually answer your question,profile picture bans/suspensions are classed as communication bans/suspensions which would be why you can't talk to anyone while the ban/suspension is active.

II PickleO II

Wouldn't let me edit it.

EDIT:Below are the things this "Communications" ban prevents me from doing. Why can't I play with my friends? I can understand being muted but why can't I play with themThis account engaged in inappropriate communications.

This activity may include harassment, abusive language, hate speech, profanity, disruptive or offensive language, spamming, or other inappropriate uses of Xbox Live communications features.

Temporary suspension impact: For the duration of the suspension this account cannot use Xbox Live communication features, including in-game and party chat, messaging, video communications, gameplay broadcasting, sharing content, and Skype on Xbox One.
without communication?

lewis smart

I am signed in the right account and it says banned user so i can not appeal it, I have never been banned before and I have no email indicating why this has happend, is says suspended but with no details as to why this has occurred. On the active suspension list it says no current suspension and no enforcement history. Hope you can help me undo this matter.

NeoDan123

If you have any active communication ban/suspension it will prevent you from sending messages on Xbox.

You can check if there is any suspension/bans against your account on the Enforcement website.

Why am I communication banned without a active suspension