why am I being made to pay for something? I’ve already paid for on an old Xbox

Hi, Rylee,

I understand you should be able to access the game you purchased whenever you want to play. I'm sorry if it is asking you to pay for it again. Let's check what's going on and ran some troubleshooting steps.

First, let us confirm and verify the license of the game by going to your order history using the link below. Check if you can see the game with the status "completed". Once confirmed, please follow the steps below.

https://account.microsoft.com/billing/orders

On the console, Please navigate to Settings > Account > Payment and Billing> Order history.

Check if you can locate the Game there.

Please click on the game and show in Store.

Then check if you have the option to install it.

I look forward to your response to further assist you if you face any issues.

Thank you!

If I uninstall this edition will I have to pay for it again?

As I’ve already paid for it?

Thanks

It says there is a bill that still needs to be paid or something but i dont know how to pay it with it being on linked to my old bank c

For some reason it has made me purchase game pass for pc, even with having game pass ultimate until late 2021. Not sure why it doesn’t recognize I’ve already paid for the pass.

For some reason it has made me purchase game pass for pc, even with having game pass ultimate until late 2021. Not sure why it doesn’t recognize I’ve already paid for the pass.