why am i being charged for a subscription,yet i have no subscriptions?

Hi there! This is Ronnie, an independent advisor.

Nice to meet you and I hope you are having a great day!

I understand you need help on your charges.

If you do not have any subscription on the account that you have access to but you are still charge for this, it usually means that your card is being used on another account that has a subscription. But if you do not know to which account was being charged or you do not have any idea at all, I would already suggest reaching out to the bank to have any recurring charges to be stopped and to dispute the charge since this could be a possible fraud.

Hello, Sutanya! My name is Mario and I welcome you to the Microsoft Xbox Community!

I can understand your concern and please don't worry I am here to help you.

Could you kindly give me more details about your inquiry?

Please keep in mind that this is a public forum. I am an Xbox gamer like you and I am happy to help you with my knowledge. Unfortunately, I am unable to access your internal account information.

Hello Ashaya how are you?
My name is Ezequiel I'm an Independent Consultant.
Unfortunately I can't solve your problem, I understand your frustration, please enter this link where you can contact support, the option is in green on the right, written contact us. You can also contact support via chat online from the chat instead of the phone if you are unable to call or receive a call from Xbox support.

https://support.xbox.com/contact-us/

I am paying $27.42 for Microsoft xbox per month, and your response was I don’t have any subscriptions. Then why am i being charged?

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

If you're not seeing these charges in your purchase history, it means these charges are coming from another account. I recommend looking at all the accounts you use. On this link, you can check your purchase history.

https://account.microsoft.com/billing/orders

If you cannot locate the account, you will need to call your bank to cancel the charges and request a refund.

If you locate the account, this link contains instructions on how to request a refund and cancel your subscription.

https://support.xbox.com/en-us/help/subscriptio...