Why am I being charged a 'special' price ( in yellow) higher than the base price shown or...

Discus and support Why am I being charged a 'special' price ( in yellow) higher than the base price shown or... in XBoX Games and Apps to solve the problem; I own Fallout 3 digitally on Xbox. I am a game pass ultimate subscriber. Price for Fallout 3 DLC with game pass 10% discount $5.80 I click that,... Discussion in 'XBoX Games and Apps' started by Ben Forlong, Jun 16, 2023.

  1. Ben Forlong
    Ben Forlong Guest

    Why am I being charged a 'special' price ( in yellow) higher than the base price shown or...


    I own Fallout 3 digitally on Xbox.

    I am a game pass ultimate subscriber.

    Price for Fallout 3 DLC with game pass 10% discount $5.80

    I click that, next page, base price $6.55 Special price in Yellow text $6.70

    Next page asking to confirm purchase, price $6.70.

    All prices listed as NZD.

    :)
     
    Ben Forlong, Jun 16, 2023
    #1
  2. CarTzy Win User

    Why am I being charged a 'special' price ( in yellow) higher than the base price shown or the game pass discount I should be eligible for that was shown.

    Hi Ben Forlong,

    Thank you for waiting.

    For this type of concern, we recommend that you speak with our live support. It’s best to work with them as they have the necessary tools to answer your question and provide you with a timely resolution.

    Please follow the steps below to reach out to our live support team.

    1. Please use this link: Contact us | Xbox Support
    2. Scroll down and look at the lower left side if you can see the page matches the country/region you are currently located.
    3. If not, please select the country/region it is showing and select the correct one among the list.
    4. Make sure to use to check the available contact times of the support.
    5. Select the "Contact Us" button
    6. Select the drop-down menu options that will match your concern.
    7. The next window will provide you with support articles based on your request and we recommend reviewing the relevant articles before selecting the "See contact options" button.
    8. On the final window, you will be presented with multiple options. We suggest selecting either the "Chat online" or the "Request a call" options to speak with someone. Be sure to provide as much detail as possible.
    9. If you cannot get connected to the support, please use the Virtual Agent and enter this exact phrase, "Talk to an agent".
    10. Should you encounter same issue and have an error message please let us know so we can forward your findings to the Internal Support Team.
  3. ellerem Win User

    Bethesda sale problems

    Hello,

    The price shown may have been the non Gold member special price (in green) with the Gold member special price (in yellow) above. Sadly when items are on sale they do not always show the original price. All sales have a date range and often a limited time
    forcing us to make quick decisions.

    I'm sorry you missed it but it may go on special again.

    Good luck & happy gaming
  4. Mr Onion Cokk Win User

    GTA IV Offer Misprice

    The deal is currently being advertised on Sales and Specials. If it is no longer available I do not understand why it is being faslely advertised on Sales and Specials. If it is being advertised for one price it should cost that price.
  5. Jagriff-02937283-F24 Win User

    Overpriced DLC, sell Seperate Maps or decrease Price!

    Get used to it. Games are becoming more and more popular and with that will come higher prices . They increased the price because there was a higher demand. I guarantee that some random unpopular game couldn't get away with the same price per content
    as Call of Duty.

    Just look at that statistics. More people have bought the map packs in MW2 and Black Ops than any other piece of DLC. Why would that be an incentive to charge less?
  6. CIDkidzPILLZ Win User

    Dying Light Ultimate Edition not showing as purchased.

    I was actually charged an extra 5$ for Dying Light. So I ended up paying $84.99 were as the price is shown as $79.99. You have to love the taxes added on after they changed from MSP to a cash based pricing system.
Thema:

Why am I being charged a 'special' price ( in yellow) higher than the base price shown or...

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