Whoever from Microsoft Store can answer: why i need to log in to Xobx account in order to...

Hi Vinicius,

Thanks for the reply!

When i launch the game till seeing 'Press Any Key to Start' page, it promotes me to login to my xbox/microsoft account and i did login every time as required. And it returns back to 'Press Any Key to Start' page every time and then followed by asking to log in again. This loop keeps on and never ends.

I have followed the online guide to update everything i can see/find to latest version (game, OS, drivers, etc) and it doesn't help.

I have reported the error code through the feedback app. I do not wish to launch the game again today, as i am to smash my display the next time i see the same msg asking to log in (after seeing it for dozens of time today). Maybe another day...

I see. Well this only might be a bug with the game, or even the gaming services.

I will leave some procedures you could do below, and also, you could reinstall it.

First, make sure your windows and all its services are up to date:

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available;

Then try this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that click repair and then restore, open the app and try again.

If it still doesn't work:

In the windows search bar type Powershell > Right click and select open as administrator > Type the command: "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers" > Wait for the process to finish and then restart the PC and try again.

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey W, how are you today? Hope you're well.

Answering your first question, mate, you need to log in because all your info, like progress, profile... are in your Microsoft account, and you need to log in to access all that info in-game.

What happens when you try to log into your Microsoft account in-game mate? Does any error happened?

Why send my xobx for repair will help me to fix theses service issues ?

I'll contact microsoft again, but yesterday they haven't any answers.

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

All purchases made from the Microsoft Store are linked to your Microsoft account and you can reinstall the game as many times as you like. You need to locate the account that purchased the game and log into the Microsoft Store app on your Windows 10, you can log into the app in the upper right corner, and after that just search for the game in the store and install it again.

Through this link, you can check your Microsoft account purchase history. I recommend looking at all the accounts you've used.

https://account.microsoft.com/billing/orders