Who do I email to rant about my account to?

SeaScorpious · Sep 23, 2018

Last month I canceled my xbox live subscription because money is tight right now, but this morning I wake up to 2 notifications. 1: that my paypal account has been automatically charged to renew xbox live, and 2: My bank account is overdrawn. Now because
microsoft decided to ignore my request to cancel xbox live I have over 60$ worth of overdraft fees (other things tried to charge before I caught it in time). I just need to know who to contact to at microsoft to seek reperations, or at the very least get a
refund on my xbox live account.

:)

GT_614 · Sep 23, 2018

Live account email

All

I've had a live account for years now but when I set it up I used my gmail email. I also have an local free profile for my wife that I set it up using my Live.com email account. My wife's account doesn't have a Live gold pass so it's just a free local account. Recently I signed up for a xbox Live Music pass about a month ago and I've been enjoying it so far (gmail account)....so to the Issue.
I just got a new Windows phone. All sync'd up and working with my live email account. My music pass though is not showing up for my Live account so I can't sync up my playlist and such. There is also no option to "log in" to your music pass as it uses the account the phone is already setup with which is my Live account.

So how do I switch my music pass to be associated to my Live account? I've been trying for hours to just delete my Wife's free profile account so I can remove my Live email association but I can't figure out how. I do know that I'll have to change my XboxLive account name which is cool with me. But when I try to switch my account over it says My email that I want to use is already in used by a Xbox profile (Yeah, my wifes').

Aldojags · Sep 23, 2018

I want to change my email associated to my account ?

I dd it a while ago pretty straight forward

http://support.xbox.com/en-GB/my-ac...nt/change-email-sign-in-for-microsoft-account

CIDkidzPILLZ · Sep 23, 2018

You're going to need to reach out to Xbox Support directly to get this situation resolved. Use the following link to start the process. Contact Us | Xbox Support

CIDkidzPILLZ · Sep 23, 2018

Here's the link for the form to
request a refund. You can also access it threw the support contact us page I shared on the other reply.

Tormaz · Nov 5, 2018

Hello!

What process did you do to cancel your Xbox Live Subscription?

Tormaz

Hello!

What process did you do to cancel your Xbox Live Subscription?

CIDkidzPILLZ

You're going to need to reach out to Xbox Support directly to get this situation resolved. Use the following link to start the process. https://support.xbox.com/contact-us

CIDkidzPILLZ

Here's the link for the form to
request a refund. You can also access it threw the support contact us page I shared on the other reply.

Mr Boozyhead

[quote user="FlyingChamp"]

But what about if I am who I say I am?? So they lock me out of my own account?

[/quote]How do they know that? You can't prove anything so no point in ranting on here about it, sorry but that's just the way it goes.

AceditAgain

I realise that my ranting is sounding very childish but i am being asked to give my old email and password, how would i know the password if the king person who burgled it has changed it. that is the stupidest thing i have heard, almost as stupid as the
first time microsoft introduced plug and play, sorry for my rant i am just upset, its my account and i want to spend my money, no self respecting burglar would spend any money on buying stuff out of the store, especially seeing they aint got my card to do
it with, and 30 days ...... laughable.

Who do I email to rant about my account to?