Who do I contact regarding not receiving XBOX LIVE QUESTS rewards?

Discus and support Who do I contact regarding not receiving XBOX LIVE QUESTS rewards? in XBoX Sales and Promo to solve the problem; I am 100% sure I completed January's and February's Xbox Live Gold Quests. March came around and I didn't get January's reward so I tweeted Support,... Discussion in 'XBoX Sales and Promo' started by foster drew 1st, Apr 4, 2018.

  1. foster drew 1st
    foster drew 1st Guest

    Who do I contact regarding not receiving XBOX LIVE QUESTS rewards?


    I am 100% sure I completed January's and February's Xbox Live Gold Quests. March came around and I didn't get January's reward so I tweeted Support, they said they passed it on to the appropriate team and I would get follow up from them... never happened.
    Now it is April and I have yet to get January's or February's rewards. Is this system going to be updated so that we at least get a check box to show we have completed it and who do we contact with issues because Support's response shows that they do not
    handle it. thanks!

    :)
     
    foster drew 1st, Apr 4, 2018
    #1
  2. berserkle420
    berserkle420 Guest
    January Xbox Quest Mystery Gift not received

    Hello,

    January's Xbox Quest included the following goals:

    1. Login to Xbox mobile app 3 different days

    2. Play for 10 hours across any Xbox

    3. Earn 5 achievements

    I completed all of the above, but did not receive a mystery gift. I have seen on other forums that players started receiving their rewards several days ago. This is not the first time I have had to contact support regarding a missing
    reward for the Xbox Live Quest or Games with Gold Quest, and every month I see other Xbox Live users who have the same issue. I don't understand why I (and others) am not receiving my rewards, despite completing the quests.
     
    berserkle420, Apr 4, 2018
    #2
  3. RockPlatypus8
    RockPlatypus8 Guest
    October XBOX Quests not credited

    I completed all requirements for the October Xbox quests and have yet to receive any kind of credit or reward. I have not received any contact from Microsoft regarding completion of the quest is well. How do I go about receiving the credit that I should
    have earned?
     
    RockPlatypus8, Apr 4, 2018
    #3
  4. Mister Quasar
    Mister Quasar Guest

    Who do I contact regarding not receiving XBOX LIVE QUESTS rewards?

    Thanks for reaching out and letting us know!

    The proper teams are aware of this and investigating further for you; we appreciate your patience! Keep an eye on your Xbox Live messages, and we'll reach back out with any updates as we have them.
     
    Mister Quasar, Apr 5, 2018
    #4
  5. Mister Quasar
    Mister Quasar Guest
    Thanks for your patience!

    Please check your Xbox Live messages for more details regarding your quest rewards.
     
    Mister Quasar, Nov 3, 2018
    #5
  6. Mister Quasar Win User

    Who do I contact regarding not receiving XBOX LIVE QUESTS rewards?

    Thanks for reaching out and letting us know!

    The proper teams are aware of this and investigating further for you; we appreciate your patience! Keep an eye on your Xbox Live messages, and we'll reach back out with any updates as we have them.
  7. Mister Quasar Win User

    Who do I contact regarding not receiving XBOX LIVE QUESTS rewards?

    Thanks for your patience!

    Please check your Xbox Live messages for more details regarding your quest rewards.
  8. Mister Beep Win User

    Xbox Game pass reward not given

    If you have already received 1 Month of Xbox Live Gold, it sounds like you are set for that month's quest. Just to clarify, when did you receive that reward, and which specific quest are you posting in regards to? If you are posting
    in regards to December quests, those codes have not started sending out yet. December quest rewards will deliver in waves by the end of January.

    Hope this helps clear up the confusion!
  9. Mister Cazador Win User

    Xbox January Quest Reward and possible February reward

    Greetings,

    Regarding the Xbox Quest for January, we took a closer look into this so please check your Xbox Live message center for further info.

    As for February's Xbox Quest, please allow up to the end of March. If you do not receive a reward, please let us know and we'll take a closer look :)
  10. Mister Beep Win User

    Oct quest and Nov quest

    Hey there,

    November Quest rewards will deliver to all eligible users by the December 31st, 2017. If you don't receive your rewards by then, please post a new thread for further assistance with those Quests.

    In regards to the October Xbox Quest, I have sent you an Xbox Live message with further information. Go ahead and check your
    Xbox Live inbox and enjoy!

    Thanks for posting!
Thema:

Who do I contact regarding not receiving XBOX LIVE QUESTS rewards?

Loading...

  1. Who do I contact regarding not receiving XBOX LIVE QUESTS rewards? - Similar Threads - contact regarding receiving

  2. Why cant I get in contact with Xbox support

    in XBoX on Windows
    Why cant I get in contact with Xbox support: I try logging in at https://support.xbox.com/sv-SE/contact-us?xr=footnav and all it does is refreshing the site and wont let me log in. I have to log in to be able get chat support for a game that...

  3. How Do I Contact Support Without Logging In?

    in XBoX Accessibility
    How Do I Contact Support Without Logging In?: I am trying to log into my Xbox account on the Xbox app. When I typed my password, it said “Sign-in is blocked” and it said the reason is that “Someone entered the wrong password too many times”...

  4. im banned forever and ive done nothing i tried to contact them by appealing and they deny...

    in XBoX Accessibility
    im banned forever and ive done nothing i tried to contact them by appealing and they deny...: Ive been banned for nothing im playing gta 5 and my xbox pops up your network has been banned 6d280fe2-e882-4ed3-b7e4-317513f3c7d8

  5. Hi, I am asking for help to contact one of Microsoft's support agents

    in XBoX Accessibility
    Hi, I am asking for help to contact one of Microsoft's support agents: I am in need of help. I originally started minecraft on my Xbox 360 a few years ago that is when I first made my Minecraft/Microsoft account and it is still under my mother's email because she...

  6. How can I further contact Xbox after they denied my appeal?

    in XBoX Accessibility
    How can I further contact Xbox after they denied my appeal?: I was found on Xbox due to my profile picture. I made sure to look over the picture before I used it and made sure that it did not violate any of the terms. Yet I was still banned, I sent in my...

  7. Is there some way I can contact Microsoft regarding legal issues?

    in XBoX Accessibility
    Is there some way I can contact Microsoft regarding legal issues?: the only support that seems to be available here is for products and services, how does one contact Microsoft regarding more general issues, such as legal and copyright? Is there an email address...

  8. Who can i contact in regards about an idea for a new type of console

    in XBoX on Windows
    Who can i contact in regards about an idea for a new type of console: I have an idea for a new type of console and was wondering who i can contact to find out if it whould be considered as an option for portable gaming 6467c938-b863-49dc-a7ad-4683a9a334e4

  9. Who can I get in contact with that can give even the slightest bit of help in regards to...

    in XBoX on Windows
    Who can I get in contact with that can give even the slightest bit of help in regards to...: Who can I get in contact with that can give even the slightest bit of help in regards to enforcement action? Customer service can’t help and the enforcement team is apparently unreachable. The...

  10. How to get in contact with Microsoft directly regarding Minecraft purchase

    in XBoX Accessibility
    How to get in contact with Microsoft directly regarding Minecraft purchase: I clicked get Minecraft, followed prompt & logged into my Microsoft account, brought Minecraft, it loaded itself onto my child's existing minecraft account, but I wanted it for my other child. Do...