White screen on game menu xbox game pass app

Discus and support White screen on game menu xbox game pass app in XBoX on Mobile to solve the problem; I'm having problems with the xbox gamepass app on android, namely on starting cloud games. When I am logged my account if i try to get to a game page... Discussion in 'XBoX on Mobile' started by Bisks, Jan 21, 2021.

  1. Bisks
    Bisks Guest

    White screen on game menu xbox game pass app


    I'm having problems with the xbox gamepass app on android, namely on starting cloud games.

    When I am logged my account if i try to get to a game page to click on the play button 2 seconds after i enter the game page i get a white screen and no further response from the app until i restart it.

    If im logged out i can access the game page without any problems.

    Games i have already played on PC and are on the main page with the play button I can start them without any problem.

    Already tried clearing cache, reinstalling the app.

    Anyone had the same problem or knows how to fix it?

    :)
     
    Bisks, Jan 21, 2021
    #1
  2. SoftiJamie Win User

    White screen on game menu xbox game pass app

    You're account might have something to do with it I don't really know try contacting a moderator.
  3. sandy the hippy Win User

    Ace Combat 7 Season pass Content not free

    Have you checked that you have the season pass installed?

    If you go to the app in my games and apps, press the menu button, and select manage game...

    To left of screen you will see a list including Installed, ready to install, etc.

    Check the screen to see if season pass license has been installed.

    If not, check your purchases to make sure it was gold edition or that you definitely purchased the season pass
  4. MaximumExtreme Win User

    Assassin's Creed Syndicate DLC Issues

    Go to my games and apps on the home screen and go to the game and highlight it. Press the menu button and select manage game then select the season pass. After you select the season pass you should see the add-ons inside. Select each one and download them
    that way .
  5. SSPhxAssasin602 Win User

    Cannot found DLC of Dirt showdown on xbox one "my adds and games" by Backward compatibity,although had download it from xbox.com

    From the Xbox One dashboard, scroll down the Home screen and select 'My games & apps'.

    In the 'My games & apps' screen, highlight the DiRT Showdown tile and press the menu button on your Xbox One controller to select 'Manage game'.

    From here, check the 'Ready to install' portion of the menu to see if the DLC shows
  6. Rodrigo Oliver Win User

    Green/white screen on xbox game pass games

    Hi James, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    Please, can you give us more details?

    Are you playing on an Xbox Console or PC?
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White screen on game menu xbox game pass app

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