While playing NBA 2K22 my Series X console shuts off.

I'm Samy an independent advisor.

Welcome to the community. How are you?
Unfortunately, this is a known issue with the game and it is necessary to wait for the developer to fix this issue.

But on the Microsoft website it says NBA 2K22 is down on all Series X

Yes I have the xbox series x and Every time I play NBA 2k22 it crashes and overheating when I just play rec and city modes

I have the same issue

Nba 2k22 next gen on X series, if only i go to any online activity mode, like 5v5 Rec, console just shutting down. Offline modes i could play 24/7 no problems

When i called Microsoft, wanna know what they told me ??

"It is very weird, make sure you got proper ventilation and plugged in directly"

Sigh

Really pushing me hard for a switch to PS5 ehh, they don`t shut down in 2k22, they also got their issues, but you can play at least, their consoles don`t shut down.

I mean this issue with Series X shutting down is beyond imagining, just unreal. Tons tons of reports on internet on various forums, X series users reporting it from some time now, did not see any PS5 shutting down user reporting it, just other minor bugs.

Wow man. That's crazy. Join the party. It's been a known issue ever since the console released. Crashes and shutdowns have been happening while playing multiple Series X enhanced titles. I recently had to send my console off for repair. It's only three months old. NBA 2k22 caused my console to crash and shutdown multiple times. Someone told me it was NBA 2K's fault but this has to be a Microsoft hardware or software issue.

Your console is only two weeks old and crashing like that is a bad deal. The only recommendation they may give you is to contact customer support and try to get the issue resolved. You most likely will have to send it off for a warranty repair.

Good luck.